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3 hours ago
Are you a results-driven professional who excels at both driving growth and managing operations? Hatch Talent Solutions is seeking a dynamic Business Development Manager for a hands-on, high-impact role in a start-up BPO environment.
In this role, you will lead full-cycle sales, expand our customer base, build key client relationships, and ensure high-quality service delivery.
Job Summary
- Employer: Hatch Talent Solutions
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Sales
- Closing Date: 2026-10-30
Key Responsibilities
- lead full-cycle sales, expand our customer base, build key client relationships, and ensure high-quality service delivery
Requirements
- Bachelor’s degree in Business, Marketing, Operations Management, or related field (MBA is an advantage)
- 5-8 years’ experience in sales or BD within BPO, call centres, shared services, or outsourcing
- Proven record of meeting/exceeding revenue targets and overseeing service delivery/operations
- Strong expertise in BPO service models, SLAs, KPIs, and CRM platforms
How to Apply
Apply by email: lindiwe@hatchtalent.co.zw
About the Company
Hatch Talent Solutions operates as a leading Human Resources and Talent Management Consulting firm, proudly headquartered in Harare, Zimbabwe. The company delivers a comprehensive suite of HR solutions, encompassing expert talent acquisition, strategic HR advisory, efficient payroll management, and targeted training and development programs. Dedicated to empowering local organisations across Zimbabwe's diverse sectors, Hatch Talent Solutions aids businesses in achieving their full potential. They leverage innovative and strategic HR practices to strengthen the talent landscape within the Zimbabwean economy. Their commitment helps individuals and enterprises thrive within the region.
Empowering potential through strategic HR solutions in Zimbabwe.
Frequently Asked Questions
What qualifications or education do I need to become a Business Development Manager in Zimbabwe?
Most employers require a Bachelor's degree in Business Administration, Marketing, or a related field. A professional qualification like IMM, CIM, or an MBA is highly advantageous. Relevant sales experience often matters more than formal education in practice.
What does a typical day look like for a Business Development Manager in Zimbabwe?
Your day involves identifying new clients, attending meetings with prospects, preparing proposals, and reporting to senior management. You will spend significant time networking and traveling to meet clients, often dealing with power and connectivity challenges. Expect to work beyond standard hours to meet targets, especially month-end.
How is the work culture different for sales roles in Zimbabwe compared to other countries?
Relationships and personal connections carry more weight than formal processes; trust-building takes time. Hierarchies are respected, so deference to senior management is expected. Flexibility is essential due to economic volatility and occasional cash flow delays affecting client decisions.
What career progression can I expect as a Business Development Manager in Zimbabwe?
Progression typically moves to Senior Business Development Manager, Sales Director, or General Manager roles. Some professionals transition into entrepreneurship or consulting given Zimbabwe's dynamic business environment. Continuous networking and proven revenue growth accelerate advancement.
What benefits are typically offered for Business Development Manager roles in Zimbabwe?
Standard benefits include annual leave, medical aid, and pension contributions, though coverage levels vary significantly by employer size. Commission or performance bonuses are common supplements to base pay. Always verify benefit details during negotiation as offerings differ widely across companies.
How should I apply for a Business Development Manager position, and what do Zimbabwean employers prioritize?
Submit a concise CV highlighting measurable sales achievements and local market knowledge through email or LinkedIn. Employers prioritize proven track records, existing networks, and resilience given economic conditions. Prepare for practical assessments or role-play scenarios during interviews.
