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RETAIL SALES PERSONNEL – Cash Converters

We are looking for candidates with integrity, initiative, strong relevant skills and a commitment to excellent customer service. Relevant experience will be an advantage, particularly retail leadership for Store Managers and negotiation, product valuation and commercial judgement for Buyers.

Job Summary

  • Employer: Cash Converters
  • Job Type: Full-time
  • Location: Harare, Zimbabwe
  • Category: Sales
  • Closing Date: 2026-10-16

Key Responsibilities

  • Relevant experience will be an advantage, particularly retail leadership for Store Managers and negotiation, product valuation and commercial judgement for Buyers.

Requirements

  • Minimum Qualification: Diploma in a relevant commercial, technical or related field.

How to Apply

Apply by email: info@cashconverters.co.zw

About the Company

Cash Converters International Limited is an Australian ASX-listed, globally franchised retail and financial services company. The company specialises in the buying and selling of second-hand goods as well as providing a range of financial services including a line of credit, also known as Cashies Loan, and pawnbroking. The company is headquartered in Perth, Western Australia.

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Frequently Asked Questions

What qualifications or education do I need to become Retail Sales Personnel at Cash Converters in Zimbabwe?

Most employers require a minimum of five O-Level passes including English and Mathematics. A certificate or diploma in marketing, retail management, or business studies from institutions like Harare Polytechnic or local colleges is advantageous but not always mandatory.

What are the typical day-to-day responsibilities of Retail Sales Personnel in Zimbabwe?

You will assist customers with product inquiries, process cash and electronic payments, maintain stock displays, and keep the sales floor tidy. You may also handle lay-bye arrangements and follow up on customer orders, which are common practices in Zimbabwean retail.

How does the work culture and employer expectations differ in Zimbabwean retail compared to other countries?

Punctuality is highly valued, and you are expected to work six days a week with rotating shifts including weekends and public holidays. Employers emphasize respectful customer service, teamwork, and adaptability during busy periods like month-end and festive seasons.

What career progression opportunities exist for Retail Sales Personnel in Zimbabwe?

With strong performance, you can advance to senior sales assistant, then supervisor or store manager positions. Some employers also offer pathways into buying, merchandising, or regional management roles with additional training.

What benefits are typically offered to full-time retail sales staff in Zimbabwe?

Benefits vary by employer but often include annual leave days as prescribed by the Labour Act, and some larger companies provide medical aid and pension contributions. Smaller retailers may offer fewer formal benefits, so it is wise to clarify these during your interview.

How should I apply for retail positions in Zimbabwe, and what do employers look for in candidates?

Submit a concise CV with a cover letter to the store or via email, highlighting any sales experience and customer-facing roles. Employers value honesty, a neat appearance, strong communication skills in English and local languages, and references from previous supervisors or community leaders.

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