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4 hours ago
Are you a results-driven professional who excels at both driving growth and managing operations? Hatch Talent Solutions is seeking a dynamic Business Development Manager for a hands-on, high-impact role in a start-up BPO environment.
In this role, you will lead full-cycle sales, expand our customer base, build key client relationships, and ensure high-quality service delivery.
Job Summary
- Employer: Hatch Talent Solutions
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Sales
- Closing Date: 2026-10-30
Key Responsibilities
- lead full-cycle sales, expand our customer base, build key client relationships, and ensure high-quality service delivery
Requirements
- Bachelor’s degree in Business, Marketing, Operations Management, or related field (MBA is an advantage)
- 5-8 years’ experience in sales or BD within BPO, call centres, shared services, or outsourcing
- Proven record of meeting/exceeding revenue targets and overseeing service delivery/operations
- Strong expertise in BPO service models, SLAs, KPIs, and CRM platforms
How to Apply
Apply by email: lindiwe@hatchtalent.co.zw
About the Company
Hatch Talent Solutions operates as a leading Human Resources and Talent Management Consulting firm, proudly headquartered in Harare, Zimbabwe. The company delivers a comprehensive suite of HR solutions, encompassing expert talent acquisition, strategic HR advisory, efficient payroll management, and targeted training and development programs. Dedicated to empowering local organisations across Zimbabwe's diverse sectors, Hatch Talent Solutions aids businesses in achieving their full potential. They leverage innovative and strategic HR practices to strengthen the talent landscape within the Zimbabwean economy. Their commitment helps individuals and enterprises thrive within the region.
Empowering potential through strategic HR solutions in Zimbabwe.
Frequently Asked Questions
What qualifications or education are typically required for a Business Development Manager role in Zimbabwe?
Most employers require a bachelor's degree in Business Administration, Marketing, or a related field. A professional qualification like IMM, CIM, or an MBA is highly advantageous. Proven sales experience and strong networking abilities often matter more than formal credentials.
What are the common day-to-day responsibilities of a Business Development Manager at a Zimbabwean firm?
You will identify new business opportunities, build relationships with corporate clients, and prepare proposals and tenders. Regular travel to meet clients and attend industry events is typical. You will also track sales metrics and report to senior management.
How does local work culture in Zimbabwe affect this sales role?
Relationship-building is central to business success in Zimbabwe, so face-to-face meetings and personal networks carry significant weight. Punctuality and professional dress are expected, though flexibility around power outages and connectivity issues is common. Respect for hierarchy and formal communication with senior clients is important.
What career progression paths exist for Business Development Managers in Zimbabwe?
With strong performance, you can advance to Senior Business Development Manager, Sales Director, or General Manager roles. Some professionals transition into consulting or start their own agencies. Regional expansion into SADC markets is a growing opportunity for experienced managers.
What typical benefits should I expect in a Business Development Manager position in Zimbabwe?
Standard benefits usually include annual leave, medical aid contributions, and pension schemes through NSSA or private providers. Commission or performance bonuses are common in sales roles. Company vehicles or fuel allowances may be provided for client-facing positions.
How should I apply and what do Zimbabwean employers look for in candidates?
Submit a tailored CV and cover letter highlighting measurable sales achievements and local market knowledge. Employers prioritize candidates with existing client networks and proven revenue growth. Prepare for multiple interview rounds including practical assessments or presentations.
