Job Summary
- Employer: Seasons Pharmaceuticals
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Sales
- Closing Date: 2026-10-22
Key Responsibilities
- Contact existing and new private and government Hospitals, clinics and healthcare institutions to market company products.
- Generate new leads, follow up on quotations and close sales over the phone and email.
- Achieve and exceed monthly sales targets and collection targets
- Daily monitoring of the eGP portal for relevant tenders, RFQs and business opportunities
- Prepare and submit compliant bids, quotations and required documentation on the eGP system
- Liaise with procurement departments in government hospitals regarding eGP processes and orders
- Build and maintain professional relationships. With procurement officers, Pharmacists, Hospital Administrators and Doctors
- Prepares daily, weekly and monthly sales reports for management
- Prepares daily, weekly and monthly planners
- Stay updated on product knowledge, competitor activities and market trends
Requirements
- Minimum certificate in Dispensary Assistant / Life Sciences or Business Management
- 1-3 years experience in a telesales capacity in pharmaceutical wholesale organization
- Strong Knowledge of the eGP and Zimbabwean Tendering system
How to Apply
Apply by email: zimrecruitments@cospharm.org
Frequently Asked Questions
What qualifications or education do I need to become a Telesales Representative at a pharmaceutical company in Harare?
Most employers require a minimum of 5 O-level passes including English and Mathematics, with a sales or marketing diploma being advantageous. A background in sciences or pharmacy-related studies can strengthen your application for pharmaceutical telesales roles.
What are the typical day-to-day responsibilities of a Telesales Representative in Zimbabwe?
You will spend most of your day making outbound calls to healthcare professionals, pharmacies, and clinics to promote pharmaceutical products. Daily tasks include updating customer databases, processing orders, following up on deliveries, and meeting weekly sales targets set by management.
How is the work culture and what expectations do Zimbabwean employers have for telesales staff?
Zimbabwean employers typically expect high punctuality, professional phone etiquette, and resilience in handling rejection. You will likely work standard office hours with pressure to meet daily call quotas and sales targets, while maintaining respectful communication with medical clients.
What career progression opportunities exist for Telesales Representatives in the Zimbabwean pharmaceutical sector?
With consistent performance, you can advance to Senior Telesales Representative, then Team Leader or Sales Supervisor roles. Some representatives transition to field sales, key account management, or product specialist positions with additional training and proven results.
What benefits are typically offered to Telesales Representatives by employers in Harare?
Benefits vary by employer but commonly include a commission structure on sales, annual leave days as per Zimbabwean labour law, and sometimes medical aid or funeral insurance. Larger pharmaceutical companies may offer pension schemes and performance bonuses, though smaller firms may provide only basic statutory benefits.
How should I apply for a Telesales Representative position and what do Zimbabwean pharmaceutical employers look for?
Submit a concise CV highlighting any sales experience, customer service skills, and proficiency in English and local languages to the company's HR department or advertised email address. Employers value candidates who demonstrate confidence, clear communication, computer literacy, and genuine interest in healthcare products during interviews.
