Tilafeeds is looking for a motivated, organized and customer-focused Sales & Administration Officer to join our growing team.
Job Summary
- Type: full-time
- Location: Harare
- Category: Sales
- Closing Date: 2026-09-15
Key Responsibilities
- Promote and sell company products to new and existing customers.
- Handle customer enquiries, orders and follow-ups professionally.
- Maintain strong relationships with customers and identify new sales opportunities.
- Prepare quotations, invoices, sales reports and other relevant documents.
- Receive and process customer orders accurately.
- Maintain accurate sales, stock and customer records.
- Assist with daily administrative duties and office coordination.
- Monitor outstanding customer payments and follow up where necessary.
- Support the sales team in achieving monthly sales targets.
- Perform other duties as assigned by management.
Requirements
- DIPLOMA Diploma in Sales, Marketing, Business Administration or a related field will be an added advantage.
- TRACK RECORD Proven track record of meeting sales targets and achieving results.
- EXPERIENCE Minimum of 2 years’ experience in sales, administration, customer service or a related field.
- Good communication and interpersonal skills.
- Strong computer skills, particularly Microsoft Office.
- Excellent organizational and record-keeping abilities.
- Ability to work independently and as part of a team.
- Ability to meet sales targets and work under pressure.
- A professional, positive and customer-oriented attitude.
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What qualifications are typically required for a Sales & Administration Officer role at a company like Tilafeeds in Zimbabwe?
Most employers look for at least a diploma or degree in Business Administration, Marketing, Sales, or a related field. Relevant certifications such as a Certificate in Sales Management or Administration can strengthen an application. Practical experience in sales support, customer service, or office administration is often valued.
What are the common day-to-day responsibilities of a Sales & Administration Officer in Zimbabwe?
Typical day-to-day tasks include processing sales orders, maintaining customer databases, preparing sales reports, and coordinating with logistics for delivery. You will also handle administrative duties such as filing, scheduling meetings, and assisting the sales team with quotations and follow‑ups. In Zimbabwe, many firms expect you to use local ERP or accounting software and to communicate in both English and Shona or Ndebele as needed.
What work culture and expectations should I anticipate in a Zimbabwean workplace for this role?
Zimbabwean workplaces often value punctuality, respect for hierarchy, and a collaborative team spirit. Employers expect officers to be proactive in solving routine issues while maintaining a professional demeanor with clients and colleagues. Demonstrating reliability and a willingness to adapt to changing market conditions is highly regarded.
What career progression opportunities exist after working as a Sales & Administration Officer in Zimbabwe?
Starting as a Sales & Administration Officer can lead to roles such as Sales Coordinator, Assistant Sales Manager, or Office Supervisor with experience. Further growth may involve moving into specialist sales positions, account management, or broader administrative management after additional training or certifications. Many Zimbabwean firms support internal promotions and may sponsor short courses in sales techniques or office administration.
What typical benefits are offered for a Sales & Administration Officer position in Zimbabwe?
Benefits commonly offered include paid annual leave (usually 20–25 days), sick leave, and public holidays as per Zimbabwe labour law. Many employers provide medical aid contributions or access to a company health scheme, and some offer a pension or provident fund contribution. Additional perks may include transport allowances, mobile phone reimbursement, or performance‑based bonuses.
How should I apply for a Sales & Administration Officer role in Zimbabwe and what do employers look for?
Applications are usually submitted via online job portals, company websites, or through recruitment agencies operating in Zimbabwe, accompanied by a tailored CV and cover letter highlighting relevant sales and admin experience. Employers look for clear evidence of communication skills, proficiency with Microsoft Office or local software, and a track record of meeting targets or supporting sales teams. Preparing for interviews by practicing responses to situational questions about handling customer inquiries and administrative challenges can improve your chances.