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TELESALES REPRESENTATIVE – (HARARE) – Seasons Pharmaceuticals

Job Summary

  • Employer: Seasons Pharmaceuticals
  • Job Type: Full-time
  • Location: Harare, Zimbabwe
  • Category: Sales
  • Closing Date: 2026-10-22

Key Responsibilities

  • Contact existing and new private and government Hospitals, clinics and healthcare institutions to market company products.
  • Generate new leads, follow up on quotations and close sales over the phone and email.
  • Achieve and exceed monthly sales targets and collection targets
  • Daily monitoring of the eGP portal for relevant tenders, RFQs and business opportunities
  • Prepare and submit compliant bids, quotations and required documentation on the eGP system
  • Liaise with procurement departments in government hospitals regarding eGP processes and orders
  • Build and maintain professional relationships. With procurement officers, Pharmacists, Hospital Administrators and Doctors
  • Prepares daily, weekly and monthly sales reports for management
  • Prepares daily, weekly and monthly planners
  • Stay updated on product knowledge, competitor activities and market trends

Requirements

  • Minimum certificate in Dispensary Assistant / Life Sciences or Business Management
  • 1-3 years experience in a telesales capacity in pharmaceutical wholesale organization
  • Strong Knowledge of the eGP and Zimbabwean Tendering system

How to Apply

Apply by email: zimrecruitments@cospharm.org

Frequently Asked Questions

What qualifications or education do I need to become a Telesales Representative in Harare?

Most employers require a minimum of 5 O-Level passes including English and Mathematics. A diploma or degree in Marketing, Business Studies, or a related field is advantageous but not always mandatory. Prior sales experience or customer service training significantly improves your chances.

What does a typical day look like for a Telesales Representative at a pharmaceutical company?

Your day involves making outbound calls to healthcare professionals, pharmacies, and distributors to promote pharmaceutical products. You will update customer records, process orders, follow up on leads, and report sales activity to your supervisor. Targets are usually set daily or weekly, requiring consistent performance.

How is the work culture and what expectations do Zimbabwean employers have for telesales staff?

Punctuality and professionalism are highly valued in Harare's corporate environment. Employers expect strong communication skills, resilience to rejection, and adherence to strict calling schedules. Dress codes are typically formal or business casual, and team meetings often start early in the morning.

What career progression opportunities exist for Telesales Representatives in Zimbabwe?

With strong performance, you can advance to Senior Telesales Representative, Team Leader, or Sales Supervisor within two to four years. Some professionals transition into field sales, key account management, or marketing roles. Continuous learning and exceeding targets are key to unlocking these paths.

What benefits are typically offered for full-time telesales roles in Zimbabwe?

Benefits vary by employer but commonly include annual leave days, sick leave, and public holidays as prescribed by Zimbabwean labour law. Larger companies may offer medical aid contributions and pension schemes, though these are not universal. Commission or performance bonuses are frequently part of the compensation structure.

How should I apply for a Telesales Representative position, and what do Zimbabwean employers look for in applications?

Submit a concise CV with a tailored cover letter highlighting your communication skills and any sales achievements. Employers prefer candidates who demonstrate confidence, product knowledge potential, and familiarity with CRM systems. Prepare for practical assessments such as mock sales calls during the interview process.

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