The Traffic Safety Council of Zimbabwe (TSCZ) is a national road safety organisation mandated to promote safer roads through research, public education, stakeholder collaboration, compliance monitoring, and advocacy. As the organisation strengthens its operational capacity to deliver impactful road safety programmes and enhance stakeholder engagement, TSCZ seeks to recruit a dynamic, innovative, and results-oriented Operations Manager.
TSCZ has retained TM Industrial Psychological Services to assist in the recruitment and selection of a dynamic and experienced Operations Manager. Reporting directly to the Director of Operations, the Operations Manager will provide strategic and operational leadership in the planning, coordination, and implementation of integrated road safety programmes aimed at reducing road traffic crashes and enhancing the safety of all road users. The incumbent will oversee research, crash data analysis, marketing and stakeholder engagement, media and corporate communications, business development, and inspectorate and compliance functions, while driving evidence-based interventions, regulatory compliance, strategic partnerships, and institutional performance in line with TSCZ’s strategic objectives and national road safety priorities.
Job Summary
- Type: full-time
- Location: Harare
- Category: Management
- Closing Date: 2026-07-30
Key Responsibilities
- Lead the implementation of operational strategies and road safety programmes in support of TSCZ’s strategic objectives and national road safety agenda.
- Drive research and evidence-based road safety interventions through the collection, analysis, and interpretation of crash data, road safety trends, and operational performance information.
- Develop and implement marketing, branding, media, and public awareness campaigns that promote road safety and strengthen TSCZ’s corporate image.
- Build and maintain strategic partnerships with government, development partners, the private sector, media, and other stakeholders to advance road safety initiatives and organisational objectives.
- Drive business development and resource mobilisation initiatives through strategic partnerships, new products and services, and other sustainable revenue streams.
- Lead the development and dissemination of road safety education, training, research, and advocacy programmes to promote safer road user behaviour.
- Coordinate road safety inspections, compliance monitoring, and enforcement initiatives to ensure adherence to statutory and organisational standards.
- Collaborate with government agencies, law enforcement, road authorities, engineering institutions, and community stakeholders to design and implement integrated road safety interventions.
- Coordinate national road safety campaigns, stakeholder forums, conferences, commemorative events, and other public engagement initiatives.
- Contribute to the development of operational policies and provide strategic recommendations to support organisational performance and continuous improvement.
Requirements
- A relevant Bachelor’s Degree in Marketing, Business Administration, Communications, Public Relations, Transport Management, Social Sciences, Road Safety Management, or a related field.
- A Master’s Degree or relevant postgraduate qualification will be an added advantage.
- Professional qualifications in Project Management, Marketing, Research, Corporate Communications, or Business Development will be an added advantage.
- At least 5-7 years’ relevant experience in operations management, stakeholder engagement, communications, marketing, research, compliance, or programme management.
- A minimum of 3 years’ experience in a management or leadership position.
- Demonstrated experience in leading multidisciplinary teams and coordinating cross-functional programmes.
- Strong understanding of road safety programmes, regulatory compliance, stakeholder management, and organisational operations.
- Experience in business development, revenue generation, project coordination, and performance management.
- Excellent analytical, report writing, communication, negotiation, and decision-making skills.
- Proficiency in data analysis, digital communication platforms, and Microsoft Office applications.
How to Apply
Interested candidates who meet the above requirements should submit their applications, accompanied by a comprehensive Curriculum Vitae and certified copies of academic and professional certificates as a single file document indicating the position being applied for, to: [email protected] and complete the application form on apply.tmindpsych.com
The closing date for applications is 30 July 2026. Only shortlisted candidates will be contacted for an interview.
Frequently Asked Questions
What are the typical educational qualifications and professional experiences required for an Operations Manager role at the Traffic Safety Council of Zimbabwe?
Candidates usually need a bachelor's degree in Business Administration, Logistics, Transport Management, or a related field. Significant proven experience in operations management, project coordination, or public sector administration is also critical.
Can you describe the common day-to-day responsibilities of an Operations Manager at an organization like TSCZ?
Daily tasks involve overseeing operational efficiency, managing resources such as personnel and fleet, and coordinating traffic safety programs and campaigns. You would also ensure compliance with relevant regulations and engage with key stakeholders.
What are the key aspects of the work culture and expectations for an Operations Manager within a council or parastatal like TSCZ in Zimbabwe?
The culture often emphasizes professional conduct, adherence to established protocols, and strong teamwork. Adaptability, resilience in resource-constrained environments, and effective stakeholder engagement are highly valued.
What are the realistic career progression opportunities for an Operations Manager at the Traffic Safety Safety Council of Zimbabwe?
Successful Operations Managers can typically advance to senior management roles within the council, such as Director of Operations, or move into related positions in other parastatals or NGOs. Further professional development, like an MBA, can also open doors to executive leadership.
What kind of typical benefits package (e.g., leave, medical aid, pension) can one expect from a role like Operations Manager at a Zimbabwean parastatal?
Generally, employees receive standard benefits including annual leave, sick leave, and often a comprehensive medical aid plan. Most parastatals also provide access to a defined pension scheme as part of their employee welfare package.