View more 1 year ago
To provide friendly, efficient and professional front desk services, manage patient billing and medical aid claims, maintain accurate records and support the smooth running of the reception and administrative functions of Murewa Medical Centre.
Job Summary
- Type: full-time
- Location: Harare
- Category: administrative
- Closing Date: 2026-09-11
Key Responsibilities
- Receive and attend to patients at the reception desk in a friendly and professional manner.
- Handle patient registration, appointments and enquiries.
- Manage patient billing (both paper and computer based).
- Process and follow up medical aid claims.
- Maintain and update books of accounting and related financial records.
- Handle phone calls, emails and other correspondence.
- Provide general administrative support to the clinic.
- Work closely with other departments to ensure excellent patient service.
Requirements
- Ordinary Level qualification with Mathematics (REQUIRED).
- Accounting at Ordinary Level (ADDED ADVANTAGE).
- Qualifications in Accounting and/or Business Management (ADDED ADVANTAGE).
- Nurse Aide Diploma (ADDED ADVANTAGE).
- Proficiency in computer skills (Microsoft Word, Excel and other MS Office applications).
- Good communication and interpersonal skills.
- Honesty, integrity and a willingness to learn.
How to Apply
Apply by email: [email protected]
Phone: 065 212 3613 / 0771 946 933 / 0781 154 432
Address: Stand Number 1182 Southgate Park, Murewa Opposite Murewa Prison Canteen Grounds
Phone: 065 212 3613 / 0771 946 933 / 0781 154 432
Address: Stand Number 1182 Southgate Park, Murewa Opposite Murewa Prison Canteen Grounds
About the Company
MUREWA MEDICAL CENTRE & MATERNITY operates as a healthcare facility serving the Murewa District in Mashonaland East Province, Zimbabwe. The centre provides general medical consultations, maternal care, and delivery services to the surrounding rural and peri-urban communities. It functions as a point of first contact for patients requiring primary healthcare, antenatal support, and safe childbirth options within the district. The facility contributes to reducing travel distances for expectant mothers who would otherwise need to seek care in larger towns. Its operations align with Zimbabwe's district-level health delivery model, focusing on accessible and community-based medical attention.
Primary healthcare and maternity services in Murewa District.
Frequently Asked Questions
What qualifications or certifications do I need to apply for a receptionist job at a medical centre in Zimbabwe?
Most employers require at least 5 O-Level passes including English, and a certificate or diploma in front office management, secretarial studies, or administration is an added advantage. Basic computer skills in Microsoft Word and Excel are usually essential for patient records and appointment scheduling.
What are the typical day-to-day duties of a receptionist at a maternity and medical centre?
You will greet and register patients, answer phone calls, schedule appointments, and direct visitors to the correct departments. You may also handle patient files, process medical aid queries, and manage basic cash or billing records at the front desk.
What do employers in Zimbabwe look for in a receptionist at a healthcare facility?
Employers value a professional appearance, good communication skills in English and local languages like Shona or Ndebele, and a calm, empathetic manner when dealing with patients. Punctuality, honesty, and the ability to maintain patient confidentiality are also highly important.
What benefits can I expect as a full-time receptionist in Zimbabwe?
Full-time roles often include paid annual leave, sick leave, and sometimes a basic medical aid contribution or pension scheme, though this varies by employer. Some private medical centres may also offer uniform allowances or overtime pay for weekend shifts.
Is there room for career growth from a receptionist position?
Yes, with experience you can move into senior receptionist, front office supervisor, or administrative assistant roles. Further study in office management, customer care, or health services administration can improve your chances of promotion.
How should I apply for a receptionist job at a medical centre in Zimbabwe?
Prepare a concise CV with a clear personal statement, your qualifications, and any customer service or administrative experience, then submit it with an application letter addressed to the human resources or practice manager. If applying in person, dress neatly and be ready for an immediate short interview or skills test.