Job Summary
- Type: full-time
- Location: Kwekwe
- Category: Sales
- Closing Date: 2026-09-19
Key Responsibilities
- Attend to customers and provide professional tyre advice.
- Identify customer requirements and recommend suitable tyres and related products.
- Prepare quotations, invoices and sales documentation.
- Process customer orders and sales accurately.
- Systematically keep enquiry records, follow up on customer enquiries and potential sales.
- Build a customer database as well as maintain excellent customer relationships.
- Promote tyres, tubes, batteries and other automotive products.
- Assist with stock management and maintain accurate product information.
- Contribute to achieving branch sales targets.
Requirements
- Previous experience in tyre sales, automotive sales or countersales will be an advantage.
- Knowledge of tyre sizes, applications and basic tyre terminology.
- Excellent communication and customer service skills.
- Strong sales ability and a customer-focused approach.
- Good numerical and computer skills. SAP knowledge is an added advantage.
- Honest, reliable, organised and able to work under pressure and minimal supervision.
- Ability to work effectively as part of a team.
How to Apply
About the Company
National Tyre Services, operating as ntsgroup in Zimbabwe, is one of the country's pioneer tyre brands. The company provides tyre sales and related automotive services to customers across Zimbabwe. It maintains a commercial presence through its website and contact channels, serving the local market. National Tyre Services continues to operate as an established name within Zimbabwe's automotive sector.
One of Zimbabwe's pioneer tyre brands and automotive service providers.
Website: https://www.ntsgroup.co.zw/
Frequently Asked Questions
What qualifications or certifications do I need to work as a tyre countersales person in Zimbabwe?
Most employers require at least 5 O-Level passes including English and Mathematics, with a certificate or diploma in Sales, Marketing, or Business Studies being an added advantage. A valid driver's licence is often preferred because the role may involve moving vehicles or assisting with tyre checks.
What are the common day-to-day responsibilities of a tyre countersales person?
You will typically greet customers, identify their tyre needs, recommend suitable products, prepare quotations, and process cash or credit sales at the counter. You may also check tyre sizes, arrange fitment with workshop staff, and follow up on stock availability or customer orders.
What do Zimbabwean employers expect in terms of work culture and attitude for this role?
Employers value punctuality, neat appearance, honesty when handling cash, and a respectful but persuasive way of dealing with customers. Because the tyre trade is competitive, you are expected to be proactive in upselling related products such as batteries, shocks, or wheel alignment services.
What career progression can I realistically expect from a tyre countersales position?
With strong sales performance and product knowledge, you can progress to senior salesperson, branch supervisor, or assistant branch manager. Some people also move into tyre fitting supervision, fleet account management, or purchasing and stock control roles within the same company.
What typical benefits should I ask about when applying for this role in Zimbabwe?
Common benefits to ask about include annual leave days, sick leave, medical aid contributions, pension or NSSA registration, and sometimes a staff uniform or safety shoes. Some employers also offer sales commission or performance bonuses, but this varies by company.
How should I apply for a tyre countersales job and what do employers look for in an application?
You should submit a short, clear CV with a cover letter that highlights your sales experience, product knowledge, and ability to work with cash and customers. Employers look for evidence of previous retail or counter sales experience, good communication skills, and traceable references from past employers.
