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Nedbank Zimbabwe is seeking a proactive, creative and detail-oriented Digital Marketing & Communications Manager to coordinate and implement digital marketing and communications activities that enhance brand visibility, customer engagement and corporate reputation. The Digital Marketing & Communications Manager will coordinate and implement digital marketing and communications activities through effective content management, digital platform oversight, media relations and stakeholder communications.
Job Summary
- Type: full-time
- Location: Harare
- Category: Marketing
- Closing Date: 2026-08-30
Key Responsibilities
- Coordinate the execution of digital marketing campaigns.
- Manage day-to-day engagement with the social media agency and monitor social media activity.
- Update website content and support digital platform maintenance.
- Develop and publish approved digital content and marketing materials.
- Monitor campaign performance and prepare basic performance reports.
- Support email marketing and digital customer engagement initiatives.
- Draft communications for internal and external audiences.
- Coordinate media coverage and maintain media contact databases.
- Assist in preparing press releases, media statements and fact sheets.
- Support executive communication requirements, speeches and presentations.
- Monitor media coverage and compile media reports.
- Support internal communication activities and employee engagement initiatives.
- Support communication activities relating to sponsorships and community projects.
- Coordinate publicity and content for CSR initiatives.
- Support relationship management with agencies, suppliers and media partners.
- Maintain communication records and stakeholder databases.
- Assist with governance reporting and compliance documentation as required.
Requirements
- BCom Marketing Degree
- MCom Marketing
- Industry-recognised Digital Marketing Certifications will be an added advantage.
- 5-7 years’ experience in Digital Marketing, Communications, Public Relations or Brand Management.
- Experience managing social media platforms and content development.
- Experience supporting communication campaigns and media activities.
- Exposure to the financial services sector or regulated industries.
- Experience working with agencies and suppliers is desirable.
- Communication strategies
- Governance, risk and controls
- Decision-making processes
- Branding and brand-building principles and techniques as drivers of marketing strategy
- Writing of briefs and verbal articulation to internal and external stakeholders
- Development and implementation of marketing plans in support of marketing and business strategies
- Exceptional writing, communication and presentation skills
- Content best practices
- Content and social media management, with a proven track record in creativity and developing original, engaging content
- Regulatory awareness
- Building Partnerships
- Communication
- Customer Focus
- Decision Making
- Initiating Action
- Innovation
- Work Standards
- Quality Orientation
How to Apply
To apply, please visit: jobs.nedbank.co.za
REF Code: 147337
About the Company
Nedbank Zimbabwe Limited, also Nedbank Zimbabwe, is a commercial bank in Zimbabwe. It is licensed by the Reserve Bank of Zimbabwe, the central bank and national banking regulator. The bank was previously known as MBCA Bank, prior to rebranding to its present name.
Frequently Asked Questions
What are the typical educational qualifications and certifications expected for a Digital Marketing & Communications Manager in Zimbabwe?
A relevant degree in Marketing, Communications, or Business Administration is usually required for this managerial role. Professional certifications in digital marketing, analytics, or specific platforms (e.g., Google Ads, HubSpot) are highly advantageous and demonstrate specialized skills.
What does a typical day look like for a Digital Marketing & Communications Manager at a financial institution in Zimbabwe?
A typical day involves developing and executing digital strategies, managing social media channels, and overseeing content creation and campaign performance analysis. You would also engage with internal stakeholders, manage a team, and ensure all communications align with regulatory guidelines and brand objectives.
What are the key aspects of the local work culture and expectations for a manager in Zimbabwe, especially within a bank?
Zimbabwean work culture values professionalism, respect for hierarchy, and strong interpersonal relationships. Punctuality, commitment to deadlines, and adaptability to evolving market conditions are highly expected, particularly in a regulated financial environment.
What are the realistic career progression paths for a Digital Marketing & Communications Manager in Zimbabwe?
Successful managers can advance to Senior Marketing Manager or Head of Marketing and Communications roles within the banking sector or other large corporations. There are also opportunities to specialize further in areas like brand management or public relations, leading to broader strategic positions.
What typical benefits can one expect for a managerial position like this at a reputable institution in Zimbabwe?
Standard benefits often include a comprehensive medical aid package, a pension fund contribution, and paid annual, sick, and maternity/paternity leave in line with local labor laws. Many established organizations also offer performance-based bonuses or other incentives.
How should one apply for this role in Zimbabwe, and what do employers typically look for in candidates?
Applications usually require a well-structured CV and a compelling cover letter highlighting relevant experience and achievements in digital marketing. Employers seek candidates with a proven track record, strong strategic thinking, excellent communication skills, and an understanding of the Zimbabwean digital landscape.