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20 minutes ago
MIDLANDS STATE UNIVERSITY ADVERTISEMENT STAFF VACANCY Applications are invited from suitably qualified and experienced persons for the following posts: STUDENT AFFAIRS DIVISION CATERING SERVICE DEPARTMENT WAITER/WAITRESSES (2 POSTS)
Job Summary
- Type: full-time
- Location: Harare
- Category: Hospitality
- Closing Date: 2026-07-24
Key Responsibilities
- Provide the perfect service to every customer, (student, staff or guest)
- Ensure the customer feels important and welcome in the dining halls.
- Ensure hot food is hot and cold food is cold.
- Present menu, answer questions and make suggestions regarding food and other services.
- Serve all customers, i.e. students, staff and guests, in an accommodating manner.
- Maintain a clean and organised service area.
- Comply with health and hygienic policies and procedures.
- Practice laid down hand over and take over procedures.
- Lock all exit and entrance point before knocking off time.
- Any other duties as assigned by the supervisor.
Requirements
- 5 ordinary level passes
- Class 2 in restaurant services.
- At least one year of proven history in the Catering field.
- Must possess interpersonal skills and abilities
- Must be a team player
- Accommodating customers’ desires
- Concentration on details
- Ability to take criticism
- Always be presentable
- Trustworthy
- Energetic and time conscious
- Self-motivated
- Be at your best all times
- Patience
- Good communication skills
Salary
this position offer…
How to Apply
To apply, please visit: ihararejobs.com
Frequently Asked Questions
What qualifications and experience are typically required for a Waiter/Waitress position in Zimbabwe?
Employers generally look for at least 5 O-level passes, including English, and often prefer candidates with a certificate in hospitality or catering. Prior experience in a restaurant, hotel, or institutional catering environment is highly advantageous and often a key requirement.
What are the common day-to-day responsibilities of a Waiter/Waitress in a university dining setting in Zimbabwe?
Daily duties involve taking food and drink orders accurately, serving meals efficiently, and ensuring dining areas are clean and well-stocked. You will also be responsible for clearing tables, attending to customer inquiries, and assisting with general kitchen or dining hall operations.
What specific work culture and expectations should a Waiter/Waitress be aware of in a Zimbabwean university environment?
Punctuality, professional appearance, and a respectful attitude towards both colleagues and students are paramount. Strong customer service, adaptability to busy periods, and adherence to hygiene standards are also highly expected in this setting.
What are the realistic career progression opportunities for a Waiter/Waitress in Zimbabwe's hospitality sector?
With dedication and further training, a Waiter/Waitress can advance to roles such as Senior Waiter, Supervisor, or even Assistant Manager within larger hospitality establishments. Opportunities also exist to specialise in specific areas like catering management or front-of-house operations.
What typical benefits can a Waiter/Waitress expect from an employer like a university in Zimbabwe?
Beyond a salary, common benefits often include annual leave, sick leave, and potentially some form of medical aid or funeral assistance. Larger institutions may also offer pension contributions and opportunities for internal training and development.