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• Greet clients, visitors, and guests as they enter into office.

• Provide information regarding products or services of the company.

• Answer inquiries regarding services and availability of the personnel.

• Schedule, reschedule and cancel appointments.

• Answer telephone calls and transfer calls to the appropriate person.

• Provide information to callers over the telephone.

• Respond to emails and office correspondence.

• Update employee attendance and visitors’ records.

• Assist visitors in filling out forms.

• Perform basic bookkeeping and record keeping duties.

• Update shift diaries and report maintenance issues.

• Perform light maintenance on equipment.

• Monitor, stock and restock office machines.

• Perform data entry and filing activities.

• Keep work area clean and tidy on a constant basis.

• Sort and distribute incoming mail.

• Assist in resolving clients’ issues and complaints.

• Manage inventory of office supplies and equipment.

• Order supplies and equipment when required.

• Schedule staff appointments with clients or company representatives.

• Liaise with departments and provide clerical support.




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