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With a legacy spanning over 25 years and a presence in 13 branches nationwide, Yambukai Finance stands as a pillar of excellence in Zimbabwe’s microfinance sector. Guided by deep local insight and reinforced by the backing of FSI Lanka’s LCLG Group, one of the world’s most formidable conglomerates – the institution exemplifies resilience and innovation in delivering customized financial solutions that empower communities across Zimbabwe.
Job Summary
- Employer: Yambukai Finance
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Finance
- Closing Date: 2026-10-02
Key Responsibilities
- Manage and recover overdue and non-performing loans.
- Engage clients, guarantors and other stakeholders to secure repayments.
- Negotiate repayment arrangements and settlements with defaulting borrowers.
- Conduct field visits, skip tracing and investigations on delinquent accounts.
- Initiate and monitor legal recovery processes where necessary.
- Maintain accurate recovery records and prepare recovery reports.
- Ensure compliance with company policies, regulatory requirements and recovery procedures.
- Contribute to the achievement of recovery targets and reduction of portfolio at risk.
Requirements
- Bachelor’s Degree in Banking and Finance, Accounting, Business Management, Risk Management, Law, Economics or related field.
- Minimum of 2-5 years’ experience in recoveries, collections, credit control, microfinance, banking, or related financial services.
- Experience in legal recoveries and debt collection will be an added advantage.
- Knowledge of Zimbabwean lending and debt recovery practices.
How to Apply
Apply by email: Recruitment@yambukaiinance.co.zw
Apply online: www.yambukaiinance.co.zw
Apply online: www.yambukaiinance.co.zw
About the Company
Yambukai Finance operates as a registered microfinance institution within Zimbabwe's financial services sector. The company holds official registration with the Reserve Bank of Zimbabwe, ensuring adherence to national regulatory standards. As a committed participant in the industry, Yambukai Finance is also a member of the Zimbabwe Association of Micro Finance Institutions (ZAMFI). Its service portfolio includes initiatives such as the "Drive to Own" program, designed to facilitate asset acquisition and enhance financial access for individuals across Zimbabwe. This structure positions the company to contribute to local economic empowerment through responsible lending practices.
Empowering Zimbabweans with registered microfinance and asset acquisition solutions.
Website: https://www.yambukaifinance.co.zw/service/drive-to-own/
Frequently Asked Questions
What qualifications or education do I need to become a Recovery Officer at a Zimbabwean finance company?
Most employers require a minimum of five O-Level passes including Mathematics and English, plus a diploma or degree in Banking, Finance, Accounting, or Business Studies. Professional certifications like the Institute of Bankers of Zimbabwe (IOBZ) qualifications or credit management certificates strengthen your application significantly.
What are the typical day-to-day responsibilities of a Recovery Officer?
You will contact defaulting borrowers through phone calls, SMS, and field visits to negotiate repayment plans and collect overdue amounts. Daily tasks include maintaining accurate records of all recovery activities, preparing reports for management, and occasionally attending court proceedings for litigation cases.
How does workplace culture and employer expectations differ for Recovery Officers in Zimbabwe?
Zimbabwean employers typically expect high resilience and emotional intelligence due to the sensitive nature of debt collection conversations with clients facing economic hardship. Punctuality, target-driven performance, and respectful professionalism are highly valued, with many companies emphasizing relationship preservation even during difficult collections.
What career progression opportunities exist for Recovery Officers in Zimbabwe's finance sector?
With experience, you can advance to Senior Recovery Officer, Team Leader, or Collections Manager positions overseeing regional operations. Some professionals transition into credit risk management, loan underwriting, or branch management roles, particularly after completing additional qualifications through IOBZ or the Zimbabwe Institute of Management.
What benefits should I expect as a full-time Recovery Officer in Zimbabwe?
Standard benefits typically include annual leave days as prescribed by the Labour Act, limited medical aid coverage, and participation in a pension scheme such as NSSA or a company-specific fund. Some finance houses offer performance-based incentives or commissions on recovered amounts, though this varies considerably by employer.
How should I apply for a Recovery Officer position, and what do Zimbabwean employers prioritize in candidates?
Submit your application through advertised channels such as company websites, local newspapers like The Herald, or recruitment agencies, ensuring your CV highlights any customer service, sales, or credit-related experience. Employers prioritize candidates with strong communication skills, proven negotiation abilities, clean criminal records, and demonstrated integrity when handling financial matters.
