To provide strategic, commercial and operational leadership to a Microfinance Bank, driving sustainable business growth, portfolio performance, profitability, customer acquisition and operational excellence while ensuring effective risk management, regulatory compliance and strong corporate governance.
Job Summary
- Employer: Head Hunters International Management Consultants
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Finance
- Closing Date: 9999-12-31
Key Responsibilities
- Lead the growth and profitability of the Microfinance Bank and drive sustainable expansion of the loan portfolio.
- Develop and execute strategies for customer acquisition, retention and growth across targeted market segments.
- Drive the development and implementation of innovative microfinance products and enhance customer experience.
- Ensure strong portfolio quality through effective credit management, collections, risk management and portfolio monitoring.
- Drive digital transformation, operational efficiency and optimisation of banking channels and branch operations.
- Build, lead and develop a high-performing management team and strengthen organisational capability.
- Establish and maintain strategic relationships with regulators, shareholders, customers, investors and other key stakeholders.
- Provide effective governance, performance reporting and strategic advice to the Board and Group Chief Executive Officer.
Requirements
- Bachelor’s Degree in Banking, Finance, Business Administration, Economics, Accounting or a related field.
- A Master’s Degree in Business Administration, Finance, Banking or a related discipline is an added advantage.
- At least 10 years’ relevant experience in banking, microfinance or financial services.
- At least 5 years’ experience at senior management or executive level.
- Proven track record in business growth, lending, portfolio management, credit risk, financial performance and people leadership.
- Strong understanding of banking and microfinance regulatory requirements, KYC/AML, corporate governance and digital services.
- Strong commercial, strategic and financial management capabilities.
- Excellent leadership, stakeholder engagement, negotiation and communication skills.
- Strong analytical, decision-making and problem-solving abilities.
- Demonstrated ability to lead growth, innovation, transformation and organisational performance.
How to Apply
Apply by email: andrewj@headhunters.co.zw, charmainep@headhunters.co.zw, kumbiraij@headhunters.co.zw
Frequently Asked Questions
What qualifications and certifications are typically required for a Managing Director role at a microfinance bank in Zimbabwe?
A minimum of a Master's degree in Finance, Economics, Business Administration, or Banking is usually expected, coupled with at least 10-15 years of senior management experience in financial services. Professional certifications such as ACCA, CFA, or the Institute of Bankers of Zimbabwe (IOBZ) diploma are highly valued. Registration with the Reserve Bank of Zimbabwe as a fit and proper person is mandatory for this regulated role.
What are the typical day-to-day responsibilities of a Managing Director at a Zimbabwean microfinance bank?
Daily duties include overseeing loan portfolio performance, managing relationships with the Reserve Bank of Zimbabwe and other regulators, leading executive team meetings, and approving strategic decisions on product development and risk management. The MD also represents the bank in industry forums and ensures compliance with the National Microfinance Policy. Significant time is spent on stakeholder engagement with investors, board members, and key corporate clients.
How does workplace culture and leadership expectations differ for executive roles in Zimbabwe's microfinance sector?
Zimbabwean microfinance institutions often blend formal corporate governance with relationship-driven business practices, requiring leaders who can navigate both boardroom protocols and community-level stakeholder engagement. Respect for hierarchy is important, but modern boards increasingly demand participatory leadership and transparency given the sector's focus on financial inclusion. Successful MDs typically demonstrate strong cultural intelligence to manage diverse teams across urban and rural operations.
What career progression paths exist for someone becoming Managing Director of a microfinance bank in Zimbabwe?
Progression typically follows a trajectory from branch or operations manager to Chief Operations Officer or Chief Finance Officer before reaching MD, often within 15-20 years. Some executives transition from commercial banking or international development finance institutions into microfinance leadership. Top performers may advance to group CEO roles overseeing multiple financial institutions, or move into regulatory advisory positions with the Reserve Bank of Zimbabwe or regional bodies.
What benefits are typically included in executive compensation packages for Managing Directors at Zimbabwean microfinance banks?
Packages generally include performance-linked bonuses, company vehicle or vehicle allowance, comprehensive medical aid covering family members, and pension contributions aligned with NSSA requirements or private schemes. Housing allowances and school fee support for children are sometimes negotiable for expatriate or repatriate executives. Leave entitlements usually exceed statutory minimums, often including 30 days annual leave plus compassionate and study leave provisions.
How should candidates apply for a Managing Director position through a recruitment firm like Head Hunters International in Zimbabwe, and what do employers prioritize?
Candidates should submit detailed CVs highlighting regulatory compliance experience, portfolio growth achievements, and board-level engagement through the firm's specified channels, typically email or their online portal. Employers prioritize proven track records in managing non-performing loans, experience with Zimbabwe's multi-currency environment, and demonstrable success in raising capital or managing investor relations. Strong references from previous board chairs or regulators significantly strengthen applications.
