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11 hours ago
Guard-Alert Security is recruiting motivated and qualified professionals to join its Operations Division in Zimbabwe. The company is seeking candidates for three positions: Operations Managers , Operations Officers , and Cadet Operations Officers . These opportunities are suitable for experienced security professionals as well as young individuals looking to build a long-term career in the commercial security industry.
Job Summary
- Type: full-time
- Location: Harare
- Category: Security
- Closing Date: 2026-08-24
Key Responsibilities
- Operations Officer (x5) Key Responsibilities:
- Coordinate and supervise daily deployment of security personnel.
- Conduct regular site inspections.
- Monitor security operations and respond to incidents.
- Investigate security incidents and prepare reports.
- Maintain strong client relationships.
- Ensure guards maintain professional standards.
- Assist with staff scheduling and deployment planning.
- Conduct risk assessments.
- Train and mentor security personnel.
- Ensure compliance with company, statutory, and client requirements.
- Prepare operational reports.
- Perform other duties assigned by the Operations Manager.
- Operations Manager (x3) Key Responsibilities:
- Plan, coordinate and supervise daily security operations.
- Manage deployment of security personnel.
- Maintain client relationships.
- Conduct site inspections and operational audits.
- Investigate incidents and prepare reports.
- Ensure compliance with company policies and statutory requirements.
- Supervise, coach and develop staff.
- Prepare operational reports and recommend improvements.
- Respond to emergencies when required.
Requirements
- Operations Officer (x5) Minimum Requirements:
- Be aged 25 years and above.
- Have a minimum of 5 Ordinary Level passes, including English Language.
- Hold a Diploma in Security Management or equivalent qualification.
- Be medically fit.
- Hold a valid Class 3 or Class 4 Driver’s Licence.
- Be willing and able to ride a motorcycle.
- Be computer literate with Microsoft Office proficiency.
- Possess good written and verbal communication skills.
- Be willing to work flexible hours, including weekends and public holidays.
- Have a clean criminal record.
- Previous commercial security industry experience is an added advantage.
- Cadet Operations Officer Minimum Requirements:
- Be between 20 and 25 years of age.
- Have at least 2 Advanced Level passes and English Language at Ordinary Level.
- Hold a valid Class 3 or Class 4 Driver’s Licence.
- Be medically fit.
- Be computer literate.
- Be willing to complete six months of intensive training.
- Demonstrate interest in a long-term security career.
- Have excellent communication skills.
- Be willing to work flexible hours, including weekends and public holidays.
- Be willing and able to ride a motorcycle.
- Have no criminal record.
- Be disciplined, honest, self-motivated and able to work under pressure.
- No previous commercial security experience is required.
- Operations Manager (x3) Minimum Requirements:
- Be aged 30 years and above.
- Be physically fit.
- Hold a valid Class 4 Driver’s Licence.
- Have at least five years’ experience in the commercial security industry.
- Hold a Degree or Diploma in Security Management or equivalent qualification.
- Be computer literate with Microsoft Office proficiency.
- Be willing to work outside normal working hours.
- Have a clean criminal record.
- Possess excellent communication, leadership, supervisory and client relationship management skills.
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What are the typical qualifications and certifications required for Operations roles, especially at different levels, in Zimbabwe's security sector?
For Operations Manager, a degree in business administration, security management, or a related field, often coupled with professional security certifications, is usually preferred. Operations Officer roles typically require a diploma or degree and relevant experience, while Cadet positions may consider recent graduates or school leavers with strong potential. Practical experience in security operations and valid driver's licenses are often essential across all levels.
What are the common day-to-day responsibilities for Operations Managers and Officers in a Zimbabwean security company?
Operations Managers oversee strategic planning, team supervision, client relations, and ensure compliance with security protocols and local regulations. Operations Officers manage daily deployments, incident response, patrol scheduling, and maintain communication with on-site personnel and clients. Cadet officers learn these duties through shadowing and direct assistance, focusing on administrative tasks and operational support.
What is the typical work culture and what are the key expectations for security operations professionals in Zimbabwe?
The work culture often emphasizes discipline, professionalism, and a strong commitment to duty, reflecting the critical nature of security services. Employers expect reliability, adaptability to diverse operational environments, and adherence to company policies and Zimbabwean labour laws. Working long hours or irregular shifts, including weekends and holidays, is common, especially for field-based roles.
What are the realistic career progression paths for Operations Officers and Cadets within a security company in Zimbabwe?
Cadets typically advance to Operations Officer roles after gaining sufficient experience and demonstrating competence. Operations Officers can progress to Senior Operations Officers, then to Assistant Operations Managers, and ultimately to Operations Manager positions. Continuous professional development, strong performance, and leadership potential are key factors in upward mobility within the Zimbabwean security industry.
What typical benefits can a job seeker expect for Operations roles in Zimbabwean security companies?
Standard benefits generally include basic medical aid coverage, paid annual leave as per Zimbabwean labour law, and contributions to a pension fund. Some employers may also offer transport allowances or subsidized meals, particularly for roles requiring extensive field work or irregular hours. Specific benefits can vary widely depending on the company's size, financial health, and the seniority of the role.
How should one apply for these roles, and what do Zimbabwean employers look for in candidates for security operations?
Applications typically involve submitting a detailed CV and cover letter outlining relevant experience and qualifications, often via email or a company portal. Employers seek candidates with a clean record, demonstrable leadership skills, problem-solving abilities, and a strong understanding of local security challenges and regulations. Emphasizing reliability, integrity, and a proactive approach to security management will strengthen your application.