If you are an HR Professional who has diaspora or international HR experience, Paynow is scaling and is looking for someone like you. We’re preparing to double our workforce by 2028 as we build Zimbabwe’s leading digital payments ecosystem.
We’re looking for a high-calibre HR Officer – not just an administrator, but a systems thinker and proven self-starter who can help build scalable people operations in a fast-growing fintech.
We’re looking for a high-calibre HR Officer – not just an administrator, but a systems thinker and proven self-starter who can help build scalable people operations in a fast-growing fintech.
Job Summary
- Type: full-time
- Location: Harare
- Category: Human Resources
- Closing Date: 2026-04-20
Key Responsibilities
- Recruitment and onboarding excellence
- Payroll administration and HR operations
- Training coordination and talent development
- HR reporting, analytics, and compliance
- Talent Incubation Program (TIP) and workforce pipeline
Requirements
- HR/Psych degree – relevant academic foundation
- 2-3 yrs HR experience – hands-on generalist exposure
- Recruitment & onboarding – hiring and employee integration
- Payroll & compliance – statutory and labour law exposure
- HRIS knowledge – systems like PeopleHum/Belina
- Strong data & detail focus – reporting and accuracy
- Good communication – clear interpersonal skills
- Performs under pressure – thrives in fast-paced environments
- Drives talent & HR performance – supports growth and culture
How to Apply
Apply by: 20 April 2026
No direct emails | Only shortlisted candidates contacted
More Information: www.paynow.co.zw
No direct emails | Only shortlisted candidates contacted
More Information: www.paynow.co.zw
About the Company
Paynow Zimbabwe is the country's leading online payment gateway and service provider, launched in 2013. It facilitates secure, instant, and comprehensive online payments by connecting businesses with local mobile money (EcoCash, OneMoney, InnBucks), digital wallets, and major payment cards (Visa, Mastercard, Zimswitch). Key Features and Details: Company Info: Operated by Softwarehouse (Private) Limited, part of the Webdev Group. Merchant Solutions: Enables businesses to accept payments via an online platform without needing to create special bank merchant accounts. Integrated Options: Supports local methods like EcoCash, OneMoney, InnBucks, and international payments through Visa and Mastercard. Services: Provides, SDKs, plugins, and widgets for e-commerce websites (e.g., WooCommerce, Shopify). Customer Usage: Allows users to buy airtime, pay bills, and settle payments through the Paynow portal or Topup. Accessibility: Operates 24/7 with a focus on ease of use for both consumers and businesses. Security: Provides a secure gateway for online transactions, building trust for users. Paynow simplifies the digital payment experience in Zimbabwe, catering to small businesses and individuals alike by providing a centralized and reliable service.
Frequently Asked Questions
What qualifications and certifications are typically required for a Human Resource Officer role in Zimbabwe?
Typically, a degree in Human Resources Management, Industrial Psychology, or a related social science field is expected. Professional certifications from bodies like the Institute of People Management of Zimbabwe (IPMZ) are also highly regarded and often preferred by employers.
What are the common day-to-day responsibilities of a Human Resource Officer in Zimbabwe?
HR Officers generally handle tasks such as recruitment and onboarding, employee relations, and supporting payroll administration. They also ensure compliance with local labor laws, manage HR records, and assist with performance management processes.
What is the typical work culture and what are the expectations for HR professionals in Zimbabwean companies?
Zimbabwean work culture often emphasizes professionalism, respect for authority, and adherence to company policies and procedures. Punctuality, a strong work ethic, and the ability to work effectively in a team are highly valued in HR roles.
What are the realistic career progression paths for a Human Resource Officer in Zimbabwe?
An HR Officer can realistically progress to roles such as HR Administrator, HR Manager, or specialized positions like Training & Development Officer. Further advancement may lead to senior HR leadership roles or HR Business Partner positions within larger organizations.
What typical benefits (leave, medical aid, pension, etc.) can a Human Resource Officer expect in Zimbabwe?
Standard benefits usually include annual leave, sick leave, and other statutory leave entitlements as per Zimbabwean labor law. Many employers also provide medical aid contributions and participation in a pension scheme as part of their employee benefits package.
How should one apply for an HR Officer role in Zimbabwe, and what do employers typically look for?
Employers in Zimbabwe often look for candidates with a solid understanding of local labor laws, excellent communication skills, and practical experience in HR operations. Applications should typically include a well-structured CV and a targeted cover letter highlighting relevant qualifications and experience.