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4 days ago
VACANCY: HR & ADMINISTRATION OFFICER – ONSITE Mountain Lakes Resort & Spa is looking for a mature, experienced and highly responsible HR professional to provide onsite Human Resources and administrative support to the resort. The successful candidate must be a people-oriented professional with strong employee relations, confidentiality, communication and problem-solving skills, and must be comfortable working in a hands-on hospitality environment.
Job Summary
- Type: full-time
- Location: Harare
- Category: Human Resources
- Closing Date: 2026-09-02
Key Responsibilities
- Provide day-to-day HR support to management and employees.
- Handle employee queries and assist with resolving workplace concerns.
- Manage onboarding, inductions, probation reviews and employee documentation.
- Maintain accurate and up-to-date personnel files.
- Assist with recruitment and selection processes.
- Monitor attendance, leave and staff movements.
- Assist with payroll inputs and HR reports.
- Support disciplinary and grievance processes.
- Coordinate staff welfare and employee engagement initiatives.
- Ensure HR policies and procedures are consistently implemented.
- Assist management with performance management and employee relations matters.
- Maintain strict confidentiality of employee and company information.
- Provide general administrative support to the resort as required.
Requirements
- Diploma/Degree in Human Resources Management, Industrial Relations or a related field.
- Minimum 3-5 years’ HR experience, preferably within the hospitality industry.
- Mature, professional and emotionally intelligent.
- Strong knowledge of HR administration and employee relations.
- Excellent communication and interpersonal skills.
- Strong organisational and administrative abilities.
- High level of integrity and confidentiality.
- Ability to work independently and handle sensitive employee matters.
- Computer literate.
- A valid driver’s licence will be an added advantage.
- Must be willing to be based onsite at Mountain Lakes Resort.
How to Apply
Apply by email: [email protected]
About the Company
Grandhomes operates a short-term rental platform offering premium self-catering properties in Greendale, Harare, Zimbabwe. Its verified listing features a 3-bedroom unit with a private pool, gym, and garden within Sitari Estates. The company markets these accommodations as part of a 'GrandBNB' experience, targeting visitors seeking upscale, serviced stays in Zimbabwe’s capital. All publicly confirmed operations are geographically anchored in Harare, with no verifiable presence outside Zimbabwe.
Luxurious GrandBNB Experience in Harare, Zimbabwe
Frequently Asked Questions
What qualifications and certifications are typically required for an HR & Administration Officer role in Zimbabwe?
A minimum of a Bachelor’s degree in Human Resources, Business Administration, or a related field is usually required. Professional certifications such as those from the Institute of People Management Zimbabwe (IPMZ) or CIPD (UK) are highly valued and often preferred by employers. Some roles may accept relevant experience in lieu of formal qualifications, especially if combined with IPMZ membership or short courses in labour law or payroll administration.
What does a typical day look like for an HR & Administration Officer in Zimbabwe?
Daily tasks commonly include managing employee records, processing payroll inputs, coordinating recruitment activities, handling statutory compliance (e.g., NSSA, ZIMRA, NPS), and supporting office administration such as procurement and facility management. You’ll also frequently engage with employees on leave queries, disciplinary matters, and performance management — all guided by Zimbabwe’s Labour Act and company policies.
How does Zimbabwean work culture influence expectations for HR & Administration Officers?
Respect for hierarchy, strong interpersonal communication, and cultural sensitivity—especially around gender, age, and regional diversity—are essential in Zimbabwean workplaces. Punctuality, professionalism in written and verbal communication (often English), and discretion when handling confidential HR matters are consistently expected. Employers also value adaptability to evolving local regulations and economic conditions, such as frequent updates to tax or social security requirements.
What career progression paths are realistic for an HR & Administration Officer in Zimbabwe?
With experience and further certification (e.g., IPMZ Advanced Diploma or CIPD Level 5), professionals often progress to Senior HR Officer, HR Manager, or Administration Manager roles. Some transition into specialised areas like Learning & Development, Compensation & Benefits, or Labour Relations—particularly within larger organisations or multinational subsidiaries operating in Zimbabwe. Continued professional development and active IPMZ membership significantly support advancement opportunities.
What benefits can I realistically expect in this role in Zimbabwe?
Standard benefits typically include 30 days’ annual leave, sick leave as per the Labour Act, and participation in NSSA and pension schemes (either NPS or private pension plans). Many employers offer medical aid coverage—often through providers like MAMU, Zimnat, or Metbank—and some provide transport or housing allowances depending on organisational capacity. Maternity/paternity leave follows statutory minimums, though progressive employers may offer enhanced terms.
How should I apply, and what do Zimbabwean employers specifically look for in candidates?
Applications are usually submitted via email or online portals with a tailored CV, cover letter, and certified copies of academic/professional certificates. Employers prioritise candidates with demonstrable experience in Zimbabwean payroll systems (e.g., Pastel Payroll), knowledge of local labour legislation, and evidence of ethical conduct and confidentiality. Strong references—especially from previous Zimbabwe-based employers—and IPMZ registration (where applicable) significantly strengthen your application.