HEAD OF FCB LEARNING ACADEMY – First Capital Bank 257 views

Key Responsibilities

• Develop and implement a comprehensive Learning and Development strategy aligned with organisational goals.
• Drive a culture of learning, fostering continuous development and professional growth.
• Deliver high-impact training programmes.
• Collaborate with country CEOs, senior stakeholders, senior leaders, and HR teams to identify skill gaps and align programmes with business needs.
• Ensure a blended learning approach, incorporating e-learning, face-to-face workshops, and post-training support to reinforce learning.
• Provide innovative learning solutions by integrating modern methods, including digital platforms and experiential training.
• Lead the design and implementation of career path frameworks to support employee growth and succession planning.
• Promote leadership development programmes to build a pipeline of future leaders within the bank.

Requirements

• Strategic mindset with the ability to align learning initiatives with organizational objectives.
• Deep understanding of learning and development best practices, including technical and leadership development.
• Exceptional leadership and team management skills.
• Proven ability to influence and build relationships with stakeholders across all levels of the organization, particularly in multi-country settings.
• Analytical skills to assess training effectiveness and drive continuous improvement.
• Strong project management skills, with the ability to oversee multiple programs simultaneously.
• Bachelor’s Degree in Human Resources, Education, Business Administration, or a related field (essential).
• Master’s degree or professional certifications in Learning and Development (e.g., CIPD, ATD) is preferred.
• Minimum 7-10 years’ experience in learning and development, with at least 3 years in a leadership role within the banking or financial services sector.
• Demonstrated success in designing and leading high-impact learning programs, including technical training and leadership development.
• Proven experience working in a multi-country organization, tailoring programs to meet both local and group-wide needs.
• Experience with Learning Management Systems (LMS) and e-learning platforms.
• Knowledge of banking regulations, products, and customer service standards.

How to Apply