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11 hours ago
We’re looking for a reliable and result-driven Chicken Shop Supervisor to lead our team, ensure smooth daily operations and deliver an excellent customer experience.
Job Summary
- Type: full-time
- Location: Harare
- Category: Hospitality & Catering
- Closing Date: 2026-08-05
Key Responsibilities
- Overseeing daily shop operations and ensuring quality service.
- Managing staff schedules, performance and training.
- Handling cash management and daily reconciliations using GAAP.
- Monitoring stock, wastage and ensuring cost control.
- Ensuring compliance with hygiene, safety and company standards.
- Preparing daily sales and operational reports.
- Resolving customer issues and ensuring satisfaction.
Requirements
- Has proven experience in a supervisory role, preferably in fast food.
- Understands and can work confidently on GAAP.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Good problem-solving and decision-making ability.
- Able to work under pressure in a fast-paced environment.
- Honest, reliable and accountable.
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What qualifications or experience are typically required for a Chicken Shop Supervisor role in Zimbabwe?
Most employers look for a minimum of 5 O-Levels, including English and Math, along with demonstrable experience in a fast-food or restaurant environment. A diploma in hospitality or food service management can be an added advantage, showcasing a deeper understanding of the industry.
What would be my main day-to-day responsibilities as a Chicken Shop Supervisor?
You would oversee daily operations, manage staff shifts, ensure food quality and hygiene standards are met, and handle customer service issues. This includes stock control, cash management, and maintaining a clean and efficient workspace.
What is the typical work culture and what are the expectations for a supervisor in a Zimbabwean food outlet?
Expect a fast-paced environment requiring strong leadership, problem-solving skills, and a professional demeanor under pressure. Punctuality, strong work ethic, and adaptability to fluctuating customer demands are highly valued.
What are the potential career progression paths for a Chicken Shop Supervisor in Zimbabwe?
Successful supervisors can progress to Area Manager roles, overseeing multiple outlets, or move into regional operations or training positions within larger food service companies. There are also opportunities to transition into restaurant management or even start your own venture with acquired experience.
What kind of benefits can I expect as a Chicken Shop Supervisor in Zimbabwe?
Benefits typically include statutory leave entitlements such as annual leave, sick leave, and potentially compassionate leave. Some employers might offer basic medical aid contributions or provident fund schemes, though these vary significantly by company size and policy.
How should I apply for this role, and what do Zimbabwean employers look for in a Chicken Shop Supervisor candidate?
Applications usually require a detailed CV and cover letter outlining your relevant experience in food service supervision. Employers seek candidates with proven leadership skills, excellent customer service abilities, a strong understanding of food safety, and a track record of meeting operational targets.