Job Summary
- Type: full-time
- Location: Harare
- Category: Sales
- Closing Date: 2026-08-17
Key Responsibilities
- Attend to walk-in customers and provide excellent customer service.
- Promote and sell batteries, tyres, and vehicle fitment and repair services.
- Undertake periodical field sales activities.
- Prepare quotations, invoices, and receipts using company systems.
- Process daily sales transactions and ensure accurate cash handling.
- Maintain proper filing of sales and administrative documents.
- Manage stock records and perform stock counts.
- Handle customer queries, complaints, and after-sales follow-ups
- Support branch operations and ensure smooth day-to-day running
- Coordinate with technicians and fitters to ensure efficient service delivery
- Prepare ad-hoc, weekly and monthly branch sales , stock and cash reports.
Requirements
- Diploma or Certificate in Sales, Marketing, Business Administration, or related field
- At least 3 years’ experience in sales and administration (automotive industry is an added advantage)
- Strong knowledge of batteries, tyres, or motor spares is highly desirable
- Proficiency in computer systems (e.g. invoicing systems, Pastel, MS Office)
- Good communication and inter-personal skills
- Strong attention to detail and organizational skills
- Ability to work under pressure in a fast-paced environment
- Honest, reliable, and customer-oriented
- Sales and negotiation skills
- Customer service excellence
- Administrative accuracy
- Teamwork and coordination
- Problem-solving ability
How to Apply
Frequently Asked Questions
What kind of qualifications or education are typically required for a Sales and Administration Officer role at a fitment centre in Zimbabwe?
Employers usually look for candidates with at least 5 O-levels, including English and Maths, combined with strong computer literacy. A diploma in Sales, Marketing, Business Administration, or a related field would be a significant advantage. Practical experience in a customer service or retail environment is often prioritised over formal degrees.
What would be my common daily tasks and responsibilities as a Sales and Administration Officer at a Zimbabwean fitment centre?
Your day would typically involve assisting customers with product inquiries, processing sales, generating invoices, and managing point-of-sale transactions. You'd also be responsible for stock control, maintaining accurate records, and ensuring the efficient administrative flow of the centre. Balancing sales targets with meticulous administrative duties is key.
What is the typical work culture like in a Zimbabwean fitment centre, and what are the key expectations for this role?
The work culture is generally fast-paced, customer-centric, and demands high levels of professionalism and integrity. Employers expect punctuality, reliability, strong problem-solving skills, and a proactive approach to both sales and administrative tasks. Excellent communication and a friendly demeanor are crucial for customer satisfaction.
What are the realistic career progression or growth paths for a Sales and Administration Officer in a Zimbabwean fitment centre?
Successful officers can typically advance to roles such as Senior Sales Officer, Assistant Branch Manager, or even Branch Manager within the fitment centre network. Opportunities may also arise to specialize in inventory management, marketing, or move into broader roles within the automotive retail sector. Continuous learning and strong performance are vital for upward mobility.
What kind of benefits can I generally expect for this role in Zimbabwe, such as leave, medical aid, or pension?
Typical benefits include statutory annual leave, sick leave, and sometimes compassionate leave. Many employers offer basic medical aid contributions or access to a company scheme, and some contribute to a provident fund or pension scheme. Performance-based incentives or bonuses may also be offered based on sales targets.
How should I best apply for this role, and what qualities do Zimbabwean employers specifically look for in candidates?
When applying, highlight your customer service skills, computer proficiency (especially in accounting/POS software), sales acumen, and meticulous administrative capabilities. Employers highly value candidates who demonstrate integrity, a strong work ethic, and the ability to work effectively in a team-oriented environment. Ensure your CV is well-structured and your cover letter clearly articulates your suitability for both sales and administrative duties.