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11 hours ago
ZINARA (Zimbabwe National Road Administration) is inviting applications for four job opportunities across Revenue Operations and Finance. The available positions include Revenue Clerks, Licensing Clerk – Agents, Accounts Clerks and Accounts Officers. PLEASE FIND APPLICATION LINK AT THE BOTTOM OF THIS POST. 1. Revenue Clerk (B3) x4 Reference: JOB-919E6A Employment: External Post Level: Entry Level Department: Revenue Operations Location: To be advised Vacancies: 4 Deadline: 15 September 2026 About the Role The purpose of the position is to collect tolling revenue as mandated by the Roads Toll Act. The Revenue Clerk reports to the Senior Revenue Clerk.
Job Summary
- Type: full-time
- Location: Harare
- Category: Finance
- Closing Date: 2026-09-15
Key Responsibilities
- Collects toll fees and issues tickets to motorists passing through the tollgate.
- Operates the toll collection system in line with tolling procedures and ensures smooth flow of traffic.
- Correctly classifies vehicles according to the Road Toll Act.
- Selects the appropriate method of payment according to the currency tendered.
- Communicates effectively with motorists and responds to inquiries in a courteous and professional manner.
- Balances revenue collected, deposits cash at hand with the Senior Revenue Clerk and signs off the drop-in register.
- Identifies system gaps and risks leading to revenue leakage and reports them to the Senior Revenue Clerk.
- Compiles collection reports as required.
- Assists in controlling traffic when required.
- Scans transit coupons after verifying validity and refers invalid coupons to the immediate supervisor.
- Checks vehicle licensing status and refers unlicensed vehicles to the Senior Revenue Clerk for regularisation.
- Alerts the immediate supervisor or police on all flagged vehicles.
- Ensures tolling equipment and facilities in the booth are kept in good working condition.
- Performs any other duties assigned by the immediate supervisor.
Requirements
- Five O’ Level passes including English and Mathematics or Accounts.
- Two A’ Level subjects or equivalent.
- Working knowledge of MS Word, Excel and PowerPoint.
- Exceptional interpersonal skills.
- Two years of relevant work experience, particularly cash handling.
How to Apply
To apply, please visit: careers.zinara.co.zw
REF Code: JOB-919E6A
About the Company
The Zimbabwe National Road Administration (ZINARA) is a Zimbabwean parastatal responsible for the management, maintenance and development of Zimbabwe's national road network.
Website: https://www.zinara.co.zw/
Frequently Asked Questions
What qualifications or certifications are typically required for a Revenue Clerk (B3) role at ZINARA?
Applicants usually need a minimum of a National Certificate in Accounting, Business Studies, or Finance from a recognized Zimbabwean institution like ZIMSEC or NTA-accredited colleges. A professional certification such as ACCA Foundation Diploma or CIMA Certificate in Business Accounting is increasingly valued, especially given ZINARA’s alignment with national finance standards.
What does a typical day look like for a Revenue Clerk (B3) at ZINARA?
Daily tasks include processing road user fees and licence payments, reconciling daily revenue collections, updating the ZINARA financial system, and preparing reports for supervisors. Clerks often interact with members of the public at service centres and must adhere strictly to Zimbabwe’s Public Finance Management Act and ZINARA’s internal revenue protocols.
How does workplace culture and expectations differ for this role in Zimbabwe compared to other countries?
Zimbabwean public sector roles like this emphasize respect for hierarchy, punctuality, and formal communication — especially when liaising with senior officers or government stakeholders. Dress code is typically smart-casual or formal, and adherence to national holidays, public service ethics codes, and anti-corruption guidelines is non-negotiable.
What realistic career progression paths exist after working as a Revenue Clerk (B3) at ZINARA?
Clerks may progress to Revenue Officer (B4), then Revenue Supervisor (B5), subject to performance, internal vacancies, and completion of mandatory in-service training through the Public Service Commission. Further advancement into finance management roles often requires upgrading to a degree and passing PSC-promotion assessments.
What benefits can a Revenue Clerk (B3) expect in terms of leave, medical aid, and pension?
Employees are entitled to 30 days’ annual leave, sick leave under the Labour Act, and maternity/paternity leave per Zimbabwe’s statutory requirements. Medical aid is typically provided through a government-approved scheme like NSSA Health Services, and pension contributions are mandatory under the NSSA Pension Scheme for public servants.