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**Organization Name:** Compulink Systems (Private) Limited
**Job Title:** Retail Sales Assistant
**Role Purpose:**
The Sales Assistant is responsible for serving customers professionally, advising them on the latest ICT technologies, and handling cashiering duties with accuracy. The incumbent works hand-in-hand with the Branch Manager to ensure branch revenue and gross profit targets are achieved, while maintaining high standards of customer service and operational efficiency.
**Key Result Areas:**
* Branch Sales & Revenue Growth
* Customer Experience & Satisfaction
* Inventory & Stock Management
* Staff Supervision & Development
* Compliance & Risk Management
* Operational Efficiency
Key Responsibilities
- Branch Revenue Contribution: Work collaboratively with Branch Manager to achieve branch targets.
- Customer Service Excellence: Minimum of 90% positive customer feedback score.
- Cashiering Accuracy: 100% accuracy in daily cash reconciliation and transaction handling.
- Product Advisory: Demonstrated ability to advise customers on at least 90% of available product lines.
- Complaint Resolution: Customer issues resolved within 24 hours.
- Training & Development: Participation in all scheduled product and customer service training sessions.
- Branch Support: Active contribution to inventory checks, merchandising, and operational tasks.
- Professional Conduct: Zero tolerance for ethical breaches or cash-handling errors.
- Reporting Structure: Reporting to the Branch Manager.
Requirements
- Bachelor’s degree in Sales and Marketing or related.
- 2 years of proven experience as a Sales Assistant preferably in ICT or technology-driven sectors.
- Experience in using ERP (eg Odoo and SAP).
- Customer service excellence, strong interpersonal skills, ICT product knowledge, accurate cashiering, effective communication, problem-solving ability, adaptability, professionalism, reliability, ethical conduct, teamwork, and ability to perform efficiently in fast-paced retail environments.
How to Apply
Email: [email protected]
Closing Date: Friday the 10th of April 2026
Closing Date: Friday the 10th of April 2026
About the Company
Compulink Systems (Private) Limited has established itself as a leading Information Technology (IT) solutions provider across Zimbabwe. Operating from its headquarters in Harare, the company offers a comprehensive portfolio designed to empower local businesses and organizations. This includes advanced hardware, software, robust network infrastructure, and critical cybersecurity solutions. Compulink also specializes in cloud computing services, professional IT managed services, and targeted training programs, supporting the nation's digital transformation journey. Through a commitment to reliability and innovation, Compulink Systems continues to be a vital enabler of technological advancement within the Zimbabwean economic landscape.
Zimbabwe's trusted partner for comprehensive IT solutions and digital transformation.