Recoveries Officer – Probfix Financial Services 45 views

Now Hiring: Recoveries Officer – Probfix Financial Services
📍 Location: Harare, Zimbabwe
💼 Employment Type: Full-Time
🗓️ Application Deadline: 04 April 2025
📧 Apply via Email: [email protected] (Use subject line: “Recoveries Officer”)

Probfix Financial Services is looking for a results-driven Recoveries Officer to join our Head Office team in Harare. Reporting directly to the Credit and Risk Manager, this role is critical in ensuring effective arrears management and implementing robust loan recovery strategies.

If you are experienced in debt collection, possess strong negotiation skills, and understand microfinance regulations, we invite you to apply and contribute to our continued growth in the financial services sector.

Key Responsibilities

• Proactively locate and engage delinquent borrowers and guarantors via calls, written communication, and field visits

• Independently enforce repayment or secure loan collateral in line with company policies

• Monitor daily arrears reports and client repayment commitments

• Provide training and support to Business Development Officers (BDOs) on recovery techniques

• Liaise with external debt collectors and legal departments, tracking recovery progress on assigned cases

• Develop and implement efficient recovery strategies to minimize bad debt

• Prepare and submit regular reports on overdue accounts and collection performance

• Stay updated on industry standards, regulatory requirements, and legal frameworks related to loan recovery

Qualifications & Experience

• Bachelor’s degree in Risk Management, Business Administration, or a related field

• Minimum of 2 years’ experience in collections or loan recoveries, preferably in Microfinance or SME Lending

• Familiarity with Reserve Bank regulations related to microfinance institutions

• Strong understanding of litigation processes and debt enforcement

• Proven track record in debt recovery and client negotiation

• Good reporting and IT skills (Microsoft Office)

• A valid Class 4 driver’s licence is required

What We’re Looking For

• Excellent interpersonal and communication skills

• Ability to work under pressure and meet deadlines

• Comfortable operating in multicultural and diverse work environments

• Strong sense of integrity and accountability

If you’re ready to make a difference in financial risk management and collections, we’d love to hear from you.