Recoveries Officer

Recoveries Officer – Zimbabwe Women’s Microfinance Bank

Job Summary

To ensure monitoring of loans falling into arrears and recovery of all amounts handed over to the Collections Recoveries section.

DUTIES AND RESPONSIBILITIES

• Conducts investigations relating to all collections and security issues.
• Liaise with the Police regarding investigations on all criminal cases such as fraud, theft and related matters and represents the company on cases taken to court.
• Conducts recovery initiatives for delinquent clients handed over for collections.
• Addressing delinquent customer issues within shortest possible time.
• Educating delinquent customers on legal consequences of not paying up loan.
• Ensures adherence to agreed turnaround time.
• Build and maintain rapport with delinquent clients at the same time ensuring that the outstanding amounts are paid.
• Keep abreast with legal developments in the area Of collections.
• Collections Portfolio Analysis and reporting.

QUALIFICATIONS AND EXPERIENCE

• At least 5  ‘O’ Levels.
• Diploma in Banking or Micro finance Or Credit.
• At least three years relevant experience in the Micro finance sector.
• Ex-Police or security experience is an added advantage

SKILLS AND SPECIFICATIONS

• Good communication skills
• Good interpersonal relationships
• Pays attention to detail
• Investigation skills
• Assertive and confident.
• Ability to work with minimum supervision.

ALL APPLICANTS TO CLEARLY STATE THEIR PROVINCES.

How to apply

Interested and qualified applicants should send their CVs to Human.Resources@womensbank.co.zw

or
submit hard copies at

Trust Towers, 4th floor, 56 Samora Machel Ave by not later than 22 February 2019.

Only shortlisted candidates will be contacted. Female candidates are encouraged to apply