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1 year ago
To provide friendly, efficient and professional front desk services, manage patient billing and medical aid claims, maintain accurate records and support the smooth running of the reception and administrative functions of Murewa Medical Centre.
Job Summary
- Type: full-time
- Location: Harare
- Category: administrative
- Closing Date: 2026-09-11
Key Responsibilities
- Receive and attend to patients at the reception desk in a friendly and professional manner.
- Handle patient registration, appointments and enquiries.
- Manage patient billing (both paper and computer based).
- Process and follow up medical aid claims.
- Maintain and update books of accounting and related financial records.
- Handle phone calls, emails and other correspondence.
- Provide general administrative support to the clinic.
- Work closely with other departments to ensure excellent patient service.
Requirements
- Ordinary Level qualification with Mathematics (REQUIRED).
- Accounting at Ordinary Level (ADDED ADVANTAGE).
- Qualifications in Accounting and/or Business Management (ADDED ADVANTAGE).
- Nurse Aide Diploma (ADDED ADVANTAGE).
- Proficiency in computer skills (Microsoft Word, Excel and other MS Office applications).
- Good communication and interpersonal skills.
- Honesty, integrity and a willingness to learn.
How to Apply
Apply by email: [email protected]
Phone: 065 212 3613 / 0771 946 933 / 0781 154 432
Address: Stand Number 1182 Southgate Park, Murewa Opposite Murewa Prison Canteen Grounds
Phone: 065 212 3613 / 0771 946 933 / 0781 154 432
Address: Stand Number 1182 Southgate Park, Murewa Opposite Murewa Prison Canteen Grounds
About the Company
MUREWA MEDICAL CENTRE & MATERNITY operates as a healthcare facility serving the Murewa District in Mashonaland East Province, Zimbabwe. The centre provides general medical consultations, maternal care, and delivery services to the surrounding rural and peri-urban communities. It functions as a point of first contact for patients requiring primary healthcare, antenatal support, and safe childbirth options within the district. The facility contributes to reducing travel distances for expectant mothers who would otherwise need to seek care in larger towns. Its operations align with Zimbabwe's district-level health delivery model, focusing on accessible and community-based medical attention.
Primary healthcare and maternity services in Murewa District.
Frequently Asked Questions
What qualifications or certifications do I need to apply for a receptionist role at a medical centre in Zimbabwe?
Most employers expect at least 5 O-Level passes including English, and a certificate or diploma in office administration, secretarial studies, or front office management is an added advantage. Basic computer literacy in Microsoft Word and Excel is usually required, and familiarity with medical reception software can strengthen your application.
What are the typical day-to-day duties of a receptionist at a maternity and medical centre?
You will greet and register patients, book appointments, answer phone calls, and direct patients to the correct consulting rooms or maternity ward. You may also handle patient files, process medical aid or cash payments, and keep the waiting area organised and welcoming.
What do employers in Zimbabwe look for when hiring a receptionist for a healthcare facility?
Employers value a professional appearance, strong communication skills in English and Shona, patience, and the ability to handle distressed or anxious patients calmly. Reliability, honesty, and respect for patient confidentiality are especially important in a medical environment.
What benefits can I expect in a receptionist role at a medical centre in Zimbabwe?
Benefits vary by employer, but many private medical facilities offer paid annual leave, sick leave, and sometimes a basic medical aid contribution. Pension or NSSA registration is common, while additional perks like uniform allowance or transport allowance depend on the specific employer.
Is there room for career growth from a receptionist position in Zimbabwe?
Yes, with experience and further training you can move into roles such as medical records clerk, front office supervisor, or administrative assistant. Studying towards a diploma in healthcare administration or office management can improve your chances of promotion.
How should I apply for a receptionist job at a medical centre in Zimbabwe?
Prepare a concise CV with a clear professional summary, your qualifications, and any customer service or clerical experience, then submit it with a short application letter addressed to the centre administrator. If the advert requests email applications, use a professional email address and attach your documents as a single PDF where possible.