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Job Summary

Duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls.

Duties and Responsibilities

  • Greet and attend to patients in person and over the phone.
  • Professionally assist doctors, staff, visitors and patients.
  • Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
  • Answer all phone calls in a professional and courteous manner.
  • Maintain confidentiality of all doctor, staff and patient information.
  • Schedule appointments between doctors and patients.
  • Liaise between medical departments with discretion and professionalism
  • Adhere to policy and procedures during all activates.
  • Assist with admissions as per agreed protocols.
  • Communicate medical results to the medical staff
  • Complete accurate documentation of patient visits (Data Capturing)
  • Billing and receipting
  • Booking of patients

Qualifications and Experience

  • HND Secretarial Studies/ Administration
  • Bachelor’s degree (advantageous)
  • Innovative thinker with strong conceptual and problem-solving skills.
  • Ability to multi-task.
  • Strong administrative and planning skills.
  • Ability to work under pressure and react effectively to emergency situations.
  • Excellent documentation, communication and IT skills.


More Information

  • This job has expired!
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