You will be responsible for seeking authorisation from medical aids, compiling and verifying claims, and ensuring accurate and timeous submission of documentation to support smooth service delivery to patients and clients.
Job Summary
- Employer: LANCET CLINICAL LABORATORIES
- Job Type: Contract
- Location: Harare, Zimbabwe
- Category: Administrative
- Closing Date: 2026-10-10
Key Responsibilities
- Seeking authorisation from medical aids
- Compiling and verifying claims
- Ensuring accurate and timeous submission of documentation to support smooth service delivery to patients and clients
Requirements
- Credit Control/Accounting qualification (minimum diploma level)
- At least two (2) years’ work experience in a similar position
- Pay attention to detail
- Computer Literacy
- Knowledge of healthcare billing procedure, documentation, and industry standards
How to Apply
Apply by email: recruitment jobs@aol.com
Phone: +263 8677 006365, +263 772 143130
Phone: +263 8677 006365, +263 772 143130
About the Company
Lancet Clinical Laboratories is a premier provider of pathology and clinical laboratory services within Zimbabwe, operating as a key part of the larger Lancet Laboratories group headquartered in South Africa. The company offers an extensive array of diagnostic tests, from routine to highly specialized, catering to medical practitioners, hospitals, and corporate clients across the nation. With a strong presence in major Zimbabwean cities like Harare and Bulawayo, Lancet Clinical Laboratories plays a critical role in supporting healthcare delivery. Established as part of Africa's largest private medical laboratory network, it upholds rigorous quality standards, often evidenced by international accreditations, ensuring reliable and accurate test results for its Zimbabwean clientele.
Quality is in our DNA.
Website: https://www.lancet.co.zw/
Frequently Asked Questions
What qualifications or education are typically required for an Authorisation Clerk role at a laboratory in Zimbabwe?
Most employers require a minimum of five O-Level passes including English and Mathematics, with a certificate or diploma in Medical Records, Health Information Management, or Business Administration being advantageous. Some laboratory-specific roles may prefer candidates with training in medical terminology or laboratory information systems. Prior experience in healthcare administration or medical aid processing is often highly valued.
What are the typical day-to-day responsibilities of an Authorisation Clerk in a clinical laboratory setting?
You will primarily process and verify medical aid authorisations, liaise with insurance providers and healthcare funders, and ensure patient billing information is accurate before tests proceed. The role involves extensive data entry, handling confidential patient records, and resolving authorisation queries with medical aid societies. Strong attention to detail and proficiency with laboratory information management systems are essential daily requirements.
How does the fixed-term contract nature affect job security and benefits for this position in Zimbabwe?
Fixed-term contracts in Zimbabwe typically run for 6–12 months with possibility of renewal or conversion to permanent status based on performance and organisational needs. Benefits such as medical aid and pension contributions may be prorated or limited compared to permanent roles, so clarify these terms during interview. Always request written confirmation of contract duration, renewal conditions, and notice periods before accepting any offer.
What is the typical work culture and employer expectations for administrative roles in Zimbabwean healthcare laboratories?
Zimbabwean laboratory environments emphasise punctuality, strict confidentiality regarding patient data, and professional communication with medical aid societies and clinicians. Employers expect high accuracy under pressure, as authorisation delays directly impact patient care and revenue collection. Dress codes are usually formal or business casual, and you should anticipate working standard weekday hours with possible Saturday rotations depending on laboratory operations.
What career progression opportunities exist for Authorisation Clerks in Zimbabwe's healthcare sector?
With experience, you can advance to Senior Authorisation Clerk, Medical Aid Liaison Officer, or Patient Accounts Supervisor positions within larger laboratory networks. Further studies in Health Information Management, Medical Billing, or Healthcare Administration at institutions like the University of Zimbabwe or Zimbabwe Open University can open doors to management roles. Some professionals transition into medical aid administration, healthcare consulting, or hospital revenue management positions.
What should I include in my application and how do I prepare for interviews for this role?
Submit a concise CV highlighting any medical aid processing, billing, or healthcare administration experience, together with certified copies of academic and professional certificates. Prepare to demonstrate knowledge of Zimbabwe's major medical aid societies such as CIMAS, PSMAS, and MAZ, as well as your proficiency in Microsoft Office and data management. During interview, emphasise your accuracy, discretion with sensitive information, and ability to handle disputes diplomatically with funders and patients.
