Old Mutual is seeking a Process Engineer responsible for coordinating strategic transformation initiatives across the organisation while ensuring efficient operations.
The role will work across business units to optimise operations and support the delivery of the organisation’s strategic objectives.
Job Summary
- Employer: Old Mutual
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Project Management
- Closing Date: 2026-10-07
Key Responsibilities
- Lead cross-functional transformation initiatives aligned with organisational strategic objectives.
- Define transformation roadmaps and KPIs.
- Work with senior leadership to identify and prioritise transformation opportunities.
- Work closely with Business Unit COOs and other functions to optimise business processes for efficiency and customer experience.
- Monitor and report on transformation initiatives, ensuring alignment with timelines, budgets and business goals.
- Drive cultural and operational change to foster continuous improvement and innovation.
- Maintain a process database and visibility over key processes.
- Maintain a framework for interdepartmental SLAs and processes.
- Track transformation benefits and ensure that the business case is achieved.
- Engage with executive and operational stakeholders to ensure alignment on transformation priorities.
- Establish governance structures to support programme execution and risk monitoring.
- Provide regular updates to executive leadership and relevant committees.
Requirements
- A Bachelor’s degree in Business Administration, Business Management, Operations Management, Risk Management, Industrial Engineering, Finance, Information Systems or a related field .
- At least 3 years’ experience managing cross-functional projects, programmes or teams .
- At least 7 years of relevant experience in business transformation, operations management, programme management, process improvement or strategy execution.
- A proven track record of delivering complex, cross-functional transformation initiatives with measurable business benefits.
- Experience in process optimisation, operating model improvements, operational efficiency, risk and control management and customer experience enhancements.
- Proficiency in process design, process mapping and performance reporting solutions.
How to Apply
To apply, please visit: oldmutual.wd3.myworkdayjobs.com
REF Code: JR-84239
About the Company
Old Mutual Zimbabwe Limited is a leading integrated financial services group operating prominently within the Zimbabwean economy. The company offers a comprehensive range of solutions, including life assurance, wealth management, short-term insurance, and banking services through its well-known subsidiary, CABS. Dedicated to empowering individuals, businesses, and corporates, Old Mutual Zimbabwe plays a critical role in helping clients achieve their financial aspirations across the country. As a key part of the Old Mutual Limited pan-African group, it combines local insight with global best practices. The organisation is committed to fostering financial well-being and contributing to sustainable economic development throughout Zimbabwe.
Empowering Zimbabweans with integrated financial solutions.
Frequently Asked Questions
What qualifications and certifications are typically required for a Process Engineer role at companies like Old Mutual in Zimbabwe?
Most employers require a Bachelor's degree in Industrial Engineering, Chemical Engineering, or a related technical field from a recognized Zimbabwean university such as UZ or NUST. Professional certifications like Six Sigma Green Belt or Prince2 are highly valued, though not always mandatory for entry-level positions.
What are the typical day-to-day responsibilities of a Process Engineer in Zimbabwe's project management environment?
You will analyze existing workflows, identify inefficiencies, and design improved processes to reduce costs and enhance productivity. Daily tasks include mapping business processes, collaborating with cross-functional teams, and preparing documentation for stakeholders and senior management.
How does workplace culture and employer expectations differ for Process Engineers in Zimbabwe compared to other regions?
Zimbabwean employers emphasize respect for hierarchy, punctuality, and strong verbal communication skills in meetings and presentations. You will be expected to build relationships across departments and demonstrate patience when navigating bureaucratic approval processes common in local corporate environments.
What realistic career progression paths exist for Process Engineers working in Zimbabwe's financial services sector?
With experience, you can advance to Senior Process Engineer, Process Improvement Manager, or Operations Manager roles within five to seven years. Some professionals transition into broader project management or business analysis roles, or pursue consulting opportunities with regional firms.
What employee benefits are typically offered to full-time Process Engineers by major Zimbabwean employers like Old Mutual?
Standard packages usually include medical aid coverage, pension contributions, and annual leave entitlements aligned with Zimbabwe's Labour Act. Additional benefits may include funeral cover, performance bonuses, and professional development allowances for further training.
What should I include in my application to stand out when applying for Process Engineer roles in Zimbabwe?
Highlight specific process improvement projects you have completed, including measurable outcomes like time or cost savings. Employers value proficiency in tools such as Microsoft Visio, Lean methodologies, and data analysis software, alongside strong references from previous supervisors or academic mentors.
