Join our Training Media and Consultancy Division (TMC) and take the lead on marketing and managing our Digital Tools suite and supporting the TMC Division on wider marketing initiatives along the way.
Job Summary
- Employer: ELLCHART BUSINESS SCHOOL
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Marketing
- Closing Date: 2026-09-11
Key Responsibilities
- Market and drive demonstration requests, quote enquiries, and new client sign-ups for the Digital Tools suite
- Maintain and update the digital tools websites/product pages – content and calls-to-action
- Monitor website, sign-in, demo-request, and access issues, and escalate them promptly to the technical team
- Support broader TMC marketing campaigns and reporting
- Report on leads, demo-to-quote conversion, client onboarding progress, and satisfaction metrics
- Monitor and respond to prospect and client queries, ensuring resolution within the agreed SLA
- Coordinate, monitor, and identify areas of improvement across the complete client journey – from enquiry and demo through to onboarding, go-live, and renewal
Requirements
- Degree / Diploma in Marketing, Digital Marketing, or Communications
- Business-related degree/diploma with demonstrated marketing and digital exposure
- Confident, outspoken graduate with a passion for marketing
- Comfortable behind the scenes on a website
- Able to juggle digital marketing, people-facing marketing and technical upkeep
- Detail-oriented and proactive about flagging issues
- Advantageous: experience running an online or onsite training course, or prior experience working at a training/educational institution.
- Good customer-service and coordination abilities
- Basic understanding of digital marketing, social media, SMS, and email marketing
- Creative, organised, and able to work with minimal supervision
How to Apply
Apply by email: hr@ellchart.com
Frequently Asked Questions
What qualifications or certifications do I need for a Marketing Graduate Trainee role in Zimbabwe?
A Bachelor’s degree in Marketing, Business, or a related field is typically required. Certifications such as CIM or a digital marketing short course give you an edge. Local employers also value practical experience from internships or volunteer projects.
What are the common day-to-day responsibilities of a Marketing Graduate Trainee?
You will assist with market research, social media updates, and preparing campaign materials. Supporting senior marketers with event coordination, content writing, and client communication is also typical. Expect a mix of hands-on tasks and learning opportunities across both traditional and digital marketing.
What should I expect from Zimbabwean workplace culture as a graduate trainee?
Workplaces in Zimbabwe generally respect hierarchy, so show professionalism and respect to senior colleagues. Punctuality, smart business-casual dress, and a proactive attitude are expected. You will likely receive close mentorship while being encouraged to take initiative on assigned projects.
What realistic career progression can I expect after this traineeship?
Within one to two years, graduates often move into Marketing Assistant or Marketing Officer roles. With consistent performance, you can grow into Brand Manager or Marketing Manager positions. Employers look for measurable achievements and continuous upskilling to support your climb.
What typical benefits come with this role in Zimbabwe?
Benefits usually include annual leave, medical aid, and in some cases pension contributions, depending on the employer. Smaller organizations may offer fewer perks, so clarify this during the interview. Training and development opportunities are also commonly included as part of graduate programs.
How should I apply and what do Zimbabwean employers look for in a trainee?
Apply through local job boards, company websites, or LinkedIn with a tailored CV and a concise cover letter. Employers look for strong communication skills, adaptability, and a genuine willingness to learn. Showcase any practical marketing projects, internships, or relevant volunteer work to stand out.
