1. Key Account Representative – Enterprise Business Unit (EBU)
Reports to: Key Account Manager.
Key Job Purpose
The key job purpose is to build and maintain relations with corporates within assigned portfolios, growing revenue through sales, new corporate account acquisition and market intelligence activities.
Job Summary
- Employer: netone
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Sales
- Closing Date: 2026-10-11
Key Responsibilities
- Manage and grow a portfolio of key corporate accounts, serving as the primary point of contact.
- Develop and execute account strategies to meet and exceed sales targets and revenue targets.
- Prepare and deliver compelling proposals, presentations, and product demonstrations to clients.
Requirements
- Bachelor’s Degree in Business Administration, Marketing, Sales or a related field.
- Certification in B2B Sales and/or Key Account Management.
- At least 3 years’ relevant working experience.
- Experience in Enterprise Solutions sales and B2B sales is an added advantage.
How to Apply
About the Company
Net*One was the first cellular network operator in Zimbabwe based on the Global System for Mobile Communications. The company was originally launched during the World Solar Summit in September 1996 in the capital Harare with 500 lines. Service was extended to the second city of Bulawayo at the time of the International Trade Fair in April 1997. Net*One offers a basic telephone service, Vehicle Tracking System, Short Messaging Service, Broadband and International Roaming Services.
Website: https://www.netone.co.zw/
Frequently Asked Questions
What qualifications or education do I need to become a Key Account Representative at NetOne or similar telecom companies in Zimbabwe?
Most employers require a Bachelor's degree in Marketing, Business Administration, or a related field. A professional sales certification like CPSP or CIM is advantageous. Experience in B2B sales, especially in telecommunications or ICT, significantly strengthens your application.
What are the typical day-to-day responsibilities of a Key Account Representative in the Enterprise Business Unit?
You will manage relationships with corporate clients, identify new business opportunities, prepare proposals, and negotiate contracts. Daily activities include client meetings, sales reporting, and coordinating with technical teams to ensure service delivery. Revenue targets and account retention metrics are typically monitored closely.
How does the work culture and employer expectations differ for sales roles at Zimbabwean telecom companies like NetOne?
Zimbabwean corporate culture values punctuality, respect for hierarchy, and relationship-building with clients. Sales roles demand high accountability with regular target reviews and performance-based assessments. Professional networking and after-hours client engagement are often expected to maintain strong business relationships.
What career progression opportunities exist for Key Account Representatives in Zimbabwe's telecom sector?
Progression typically moves from representative to senior account manager, then to team lead or sales manager roles. Some professionals transition into strategic positions like Business Development Manager or Head of Enterprise Sales. Continuous performance and industry knowledge are key accelerators for advancement.
What benefits are commonly offered for full-time sales positions at major Zimbabwean employers?
Standard benefits usually include medical aid, pension contributions, and annual leave as prescribed by Zimbabwean labour law. Sales roles often include commission or performance bonuses on top of base pay. Specific packages vary by employer and individual negotiation.
How should I apply for a Key Account Representative role, and what do Zimbabwean employers prioritize in candidates?
Apply through official company career portals, LinkedIn, or reputable Zimbabwean job boards like Classifieds.co.zw. Employers prioritize proven sales track records, existing corporate networks, and strong negotiation skills. A well-crafted CV highlighting measurable achievements and a professional cover letter significantly improve your chances.