TotalEnergies is a global multi-energy company that produces and markets energies: oil and biofuels, natural gas and green gases, renewables and electricity. Our more than 100,000 employees are committed to energy that is ever more affordable, more sustainable, more reliable and accessible to as many people as possible. Active in nearly 130 countries, TotalEnergies puts sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people.
Job Summary
- Employer: TotalEnergies Marketing Zimbabwe (Private) Limited
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Sales
- Closing Date: 2026-10-01
Key Responsibilities
- Prepare, present and ensure execution of the sales budgets and any subsequent business reviews for General Trade Mines & Lubricants business lines.
- Ensure pricing, rebates and services are effectively managed leading to profitable and sustainable margins considering all costs associated with customers.
- Ensure the overall profitability of the assigned segments in line with budget plan as well as excellent customer service.
- Make sure customers’ payment conditions and credit risk are adhered to, supporting this through regular account reconciliation and customer visits.
- Ensure all appropriate tenders and business opportunities are timely responded to including quotations and prospecting.
- Ensure planning and execution of General Trade, Mines & Lubricants customers’ visit and relevant participation of management. All visit reports must be linked to Salsa and client objectives uploaded into Salsa.
- Investigate opportunities for business development, product development and market development within the General Trade Mines & Lubricants section with focus on sales, sales recovery, margin growth and specialty lubricants.
- Implement General Trade, Mines & Lubricants strategic roadmap for sales, marketing in assigned portfolio managing credit risk, compliance, and profitable sales pricing for the company.
- Develop General Trade, Mines & Lubricants sales to achieve sustained growth of volumes and revenues as forecasted in Long Term Plan in portfolio.
- Ensure customer deliveries are planned and followed up for timeous delivery and B2B customer satisfaction. Including account management for quotes, pricing, delivery planning, credit and debit notes.
- Ensure effective communication with customers and ensure customers get the best service from the company supported by Analysis of profitability by customer & proposal of actions for improvement in the portfolio.
- Conduct periodic inventory of fixed asset installations at customer sites, in respect of TotalEnergies quality & safety standards and compliance.
- Prepare Investment Profitability Analysis for all tenders and Investments when applicable.
- Ensure all stakeholders requiring training receive appropriate technical training (customers, distributors, network staff, station attendants, B2B staff) for lubricants and fuels.
- Communicate and handle all product complaints at customer level and liaise with product Support Technical Team for lubricants as well as Operations on fuels.
- Responsible to track any product trial, take oil samples, interpret oil sample reports, discuss & feedback to mine engineers & maintenance, request dispensing equipment etc in assigned portfolio.
- Grow customer base in Fuels and Lubricants with a focus on quality sustainable business as set by hierarchy from time to time.
- Monitor credit risk by customers and adjust credit terms accordingly and within the context of the operating environment, opportunity and company strategy,
- Analyze monthly profitability by customer and product lines in portfolio. Propose and adjust for the same in line with Company objective set for the year or period.
- Ensure timely credit control follow up and on time collections for DMA/DSO management of all assigned and onboarded customers
- Responsible for all Stock Management functions in the fuel and lubes depots, including 3rd party facilities especially NOIC reconciliations and consignment stocks
- Ensure reliable monitoring of inventory movements (goods received & issued) and physical stocks in the various depots of the subsidiary.
- Responsible for monitoring production orders
- Responsible for monitoring Priority controls
- Responsible for HSE roles in the depot as assigned by the Depot Manager or Logistics Manager
- Responsible for accurate and timely reporting of company stocks (lubricants, fuel)
- Responsible for implementation proper controls of stock management and company assets
Requirements
- A Business / Engineering Degree with 3 – 5 years’ experience gained in oil and gas marketing or comparable business environment.
- Must be good with financials, numbers and critical statistics analysis.
- Speaking multiple languages is a clear advantage.
- Knowledge and application of people management, development and negotiating skills as well as good interpersonal skills.
- Knowledge and application of accounting and Finance principles for deal models, Applied sales management, negotiation and conflict resolution.
- Must have the Ability to work under pressure and with diverse business models and limited supervision
How to Apply
To apply, please visit: jobs.totalenergies.com
About the Company
TotalEnergies Marketing Zimbabwe (Private) Limited is a significant energy company operating throughout Zimbabwe, specializing in the marketing and distribution of petroleum products. The company manages an extensive network of over 100 service stations across the nation, providing fuels and lubricants to retail, commercial, and industrial customers. Beyond conventional offerings, TotalEnergies Zimbabwe also supplies liquified petroleum gas (LPG) and innovative solar energy solutions. Committed to fostering local economic development, it delivers reliable and diversified energy services, ensuring accessibility and contributing to the country's sustainable growth. This entity plays a crucial role in meeting Zimbabwe's energy demands with a focus on quality and environmental responsibility.
Powering Zimbabwe's journey with diverse energy solutions.
Frequently Asked Questions
What qualifications or education do I need to become a Key Account Manager at an energy company in Zimbabwe?
Most employers require a Bachelor's degree in Marketing, Business Administration, or a related field. A professional qualification from the Marketers Association of Zimbabwe (MAZ) or similar body strengthens your application. Prior experience in B2B sales, preferably in the petroleum or FMCG sector, is typically essential.
What are the typical day-to-day responsibilities of a Key Account Manager in Zimbabwe's energy sector?
You will manage relationships with corporate clients such as mining companies, transport fleets, and retail chains. Daily tasks include negotiating supply contracts, monitoring fuel or lubricant consumption patterns, resolving delivery issues, and preparing sales reports. Regular site visits and client meetings across Zimbabwe are common, requiring reliable transport and flexibility.
How does workplace culture and employer expectations differ in Zimbabwean sales roles compared to international standards?
Zimbabwean employers value personal relationships and trust-building with clients, often prioritizing face-to-face meetings over digital communication. Punctuality and professionalism are expected, though flexibility around infrastructure challenges like power outages is understood. Demonstrating loyalty and long-term commitment to the company is highly regarded in local corporate culture.
What career progression opportunities exist for Key Account Managers in Zimbabwe's energy and sales sectors?
Strong performers typically advance to Senior Key Account Manager, Sales Manager, or Commercial Manager roles within 3-5 years. Some transition to regional positions covering Southern Africa, or move into operations and supply chain management. Continuous professional development through MAZ or the Institute of Directors Zimbabwe (IoDZ) supports upward mobility.
What benefits are typically offered to Key Account Managers by major employers in Zimbabwe?
Standard packages usually include medical aid through providers like CIMAS or PSMAS, pension contributions to a fund such as NSSA or a private scheme, and annual leave of 15-25 days. Company vehicles or fuel allowances are common given the travel requirements. Performance-based bonuses and commission structures may supplement base compensation.
How should I apply for a Key Account Manager position, and what do Zimbabwean employers specifically look for in candidates?
Submit applications through company career portals, LinkedIn, or email as specified in job advertisements, ensuring your CV highlights measurable sales achievements. Employers seek candidates with proven client retention records, strong negotiation skills, and existing networks in target industries. A well-written cover letter addressing local market knowledge and fluency in relevant local languages can distinguish your application.
