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We’re Hiring! 🚀 Call Centre & Sales Representative | Harare, Zimbabwe 🇿🇼
Are you a results-driven professional with a passion for sales and customer care? We are looking for a dynamic Call Centre & Sales Representative to join our team in Harare, Zimbabwe!
Job Summary
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Sales
- Closing Date: 2026-09-26
Key Responsibilities
- Drive Sales: Conduct outbound telesales calls to pitch products, generate leads, and close orders.
- CRM Management: Record all client interactions, queries, and follow-ups in our CRM.
- Lead Sourcing: Research and source contact details for key decision-makers.
- Sales Support: Process quotations, proforma invoices, and official orders.
- Client Retention: Provide excellent after-sales support and coordinate with internal logistics teams.
Requirements
- Diploma or Bachelor’s Degree in Marketing, Business, Communications, or a related field.
- Minimum 6 months in telesales, outbound call centres, or client service.
- Proficient with CRM software and office suites.
- Strong negotiation skills, excellent communication, and high attention to detail.
How to Apply
To apply, please visit: eduboutique.odoo.com
Frequently Asked Questions
What qualifications do I need to become a Call Centre & Sales Representative in Zimbabwe?
Typically, employers require a Grade 12 certificate, and some may prefer candidates with a diploma or degree in a related field such as marketing or business studies. Relevant certifications like customer service or sales training can also be advantageous.
What are the day-to-day responsibilities of a Call Centre & Sales Representative?
As a Call Centre & Sales Representative, your daily tasks will include handling customer inquiries, making sales calls, resolving customer complaints, and meeting sales targets. You will also be expected to maintain accurate records of customer interactions and sales activities.
What is the local work culture and expectations for this role in Zimbabwe?
In Zimbabwe, employers expect Call Centre & Sales Representatives to be professional, courteous, and patient when interacting with customers. You will be expected to work in a fast-paced environment, meet sales targets, and contribute to a positive team culture.
What are the typical career progression and growth paths for a Call Centre & Sales Representative?
With experience, Call Centre & Sales Representatives can move into senior sales roles, team lead or supervisor positions, or transition into related fields like marketing or customer service management. Opportunities for advancement depend on individual performance, skills, and employer needs.
What benefits can I expect as a Call Centre & Sales Representative in Zimbabwe?
Benefits vary by employer, but typically include basic salary, leave, and medical aid. Some employers may offer pension schemes, performance-based bonuses, or other incentives to attract and retain top talent.
How do I apply for a Call Centre & Sales Representative role in Zimbabwe and what do employers look for?
To apply, submit your CV and cover letter to employers or recruitment agencies specializing in sales roles. Employers typically look for candidates with strong communication skills, a sales or customer service background, and a proven track record of meeting sales targets.
