We are looking for a highly capable IT Support Specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.
Duties And Responsibilities
• Providing IT assistance to staff
• Training end-users on hardware functionality and software programs.
• Resolving logged errors in a timely manner.
• Monitoring hardware, software, and system performance metrics.
• Updating computer software. as well as upgrading hardware and systems.
• Maintaining databases and ensuring system security.
• Documenting processes and performing diagnostic tests.
• Keeping track of technological advancements and trends in IT support.
• Manage inventory
• Supply chain management
• Office administration
Job Summary
More Information
- Job Application Details Qualifications And Experience • A Bachelor's Degree in Computer Science, Information Technology, or similar. • Experience as an IT Support Specialist. • Exceptional ability to provide technical support and resolve queries. • In-depth knowledge of computer hardware, software, and networks. • Ability to determine IT needs and train end-users. • Experience in documenting processes and monitoring performance metrics. • Advanced knowledge of database maintenance and system security. • Ability to keep up with technical innovation and trends in IT support. • Knowledge of web development and management • Exceptional interpersonal and communication skills • Good at multi-tasking • Further qualifications and experience in administration would be an added advantage How To Apply Send an email to [email protected] Deadline 4 March 2021