ICT Assistant

ICT Assistant: University of Zimbabwe College of Health Sciences – Clinical Trials Research Centre (UZCHS-CTRC)
Deadline: 15 July 2018

University of Zimbabwe College of Health Sciences – Clinical Trials Research Centre (UZCHS-CTRC) is seeking suitably trained, competent, talented, multi-task and qualified ICT Assistant to be based in Harare.

UZCHS-CTRC is a Centre of Excellence at the University of Zimbabwe College of Health Sciences which implements high level HIV prevention and treatment research and collaborates with a broad range of partners internationally.

Responsibilities
Providing helpdesk support to all the users on desktop, office applications and ICT related issues; Providing remote/telephone ICT support for remote users; Ensuring good network connectivity for LAN/WAN infrastructure to be on par with technical considerations; Liaising with service providers and solution vendors to enforce contracts and also ensure that license renewals are done on time; Performing configuration and installation of ICT solutions (hardware and software) including support and maintenance; Maintaining an up to date ICT assets inventory register; Implementing a disaster recovery plan and network security and ensuring that backups for critical systems and data are done regularly; Ensuring the security of the organization’s information assets through the implementation of anti-virus system and firewall to prevent virus and cyber-attacks; Providing periodical reports as and when required by the supervisor.

Qualifications
A degree in Computer Science, Information and Technology or related; A minimum of 5 “O” levels passes including Maths, Science and English; A minimum of 2 “A” level passes; At least 1 year experience in similar field; Ability to prioritize multiple tasks and work effectively in a demanding environment; Ability to work in a team and to work with minimal supervision.

To apply
Interested candidates should submit a detailed CV, copies of academic and professional qualifications to The Human Resources Manager, UZCHS-CTRC, 15 Phillips Avenue, Belgravia, Harare.