Accounts Clerk / Credit Controller : Associated Belts and Bearings 285 views

Job Summary

A Credit Controller job description includes overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty. As such, a Credit Controller must be able to communicate in an efficient yet friendly manner with customers, as well as the broader accounts receivable team while reporting to the Assistant Accountant.

Duties And Responsibilities

• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
• Reconciling complex accounts
• Monitoring debtor balances to ensure a reduction in debtors ledger
• Ensuring credit and collection policies and procedures are followed within your team
• Liaising with customers, as well as internal personnel including the sales team
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Maintaining contact with clients to ensure invoices are clear for payment
• Resolving queries both internally and externally around outstanding invoices
• Posting and allocating daily receipts to accounting systems
• Providing accounts information to internal depart

Qualifications And Experience

• Tertiary Accounting qualification
• Ability to reconcile complex accounts and have excellent attention to detail
• Competence in Microsoft Office products and Pastel
• Prior experience with systems including invoice discounting
• Calm, confident manner to handle potentially uncomfortable conversations