Receptionist 312 views

Job Summary

Duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls.

Duties and Responsibilities

 Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors and patients. Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs. Answer all phone calls in a professional and courteous manner. Maintain confidentiality of all doctor, staff and patient information. Schedule appointments between doctors and patients. Liaise between medical departments with discretion and professionalism Adhere to policy and procedures during all activates. Assist with admissions as per agreed protocols. Communicate medical results to the medical staff  Complete accurate documentation of patient visits (Data Capturing) Billing and receipting Booking of patients

Qualifications and Experience

 HND Secretarial Studies/ Administration Bachelor’s degree (advantageous) Innovative thinker with strong conceptual and problem-solving skills. Ability to multi-task. Strong administrative and planning skills. Ability to work under pressure and react effectively to emergency situations. Excellent documentation, communication and IT skills.