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Following the continued growth of our business and the successful retention of one of our key clients, Tsebo Zimbabwe is inviting applications from suitably qualified, experienced and motivated individuals to join our Catering Division. These positions present an exciting opportunity to become part of a leading facilities management organisation committed to delivering world-class catering and hospitality services. As the leading integrated facilities solutions provider in Africa, operating in over 28 countries and employing over 32,000 people, Tsebo Solutions Group provides innovative catering, cleaning, facilities management and support services across various sectors. We are committed to delivering service excellence through our people, systems and operational expertise.
Job Summary
- Type: full-time
- Location: Harare
- Category: Hospitality
- Closing Date: 2026-09-18
Requirements
- Ordinary Level certificate.
- National Certificate in Food & Beverage Service.
- Minimum 1 year’s experience in hospitality or food service.
- Excellent customer service and communication skills.
- Professional appearance and presentation
How to Apply
Apply by email: [email protected]
About the Company
Tsebo Zimbabwe operates as a provider of integrated facilities and workplace management services within Zimbabwe. The company delivers solutions spanning catering, cleaning, and facilities management to businesses across the country. As part of the broader Tsebo Solutions Group, the Zimbabwean operation focuses on supporting local organisations with outsourced support services. Its work helps clients in Zimbabwe maintain operational efficiency and hygienic, well-run environments.
Integrated workplace management solutions across Zimbabwe.
Frequently Asked Questions
What qualifications or certifications do I need to work as a waiter or waitress at Tsebo Zimbabwe?
Most employers in Zimbabwe require at least 5 O-Level passes including English, while a certificate or diploma in hospitality, food and beverage service, or tourism from a recognised local college is an added advantage. A valid medical certificate and basic food safety or hygiene training are often expected before you start serving customers.
What are the typical day-to-day responsibilities of a waiter or waitress in Zimbabwe?
You will be expected to set up tables, greet guests, take food and drink orders accurately, and serve meals while maintaining a clean dining area. You may also handle cash or card payments, coordinate with the kitchen, and clear tables promptly between sittings.
What is the local work culture and what expectations should I be aware of when working in hospitality in Zimbabwe?
Zimbabwean hospitality culture places strong emphasis on politeness, smart appearance, and respect for both customers and supervisors, often with formal greetings and a calm, patient manner. Punctuality, teamwork during busy service periods, and the ability to handle customer complaints discreetly are highly valued.
What career progression or growth paths are realistic for a waiter or waitress in Zimbabwe?
With experience and additional training, you can move up to head waiter, restaurant supervisor, or shift leader, and later into assistant restaurant or food and beverage management roles. Many Zimbabwean hospitality professionals also transition into bar service, events coordination, or hotel front-of-house positions.
What typical benefits can a full-time waiter or waitress expect in Zimbabwe?
Full-time hospitality staff in Zimbabwe often receive annual leave, sick leave, and sometimes a basic medical aid contribution or pension scheme depending on the employer. Some establishments also provide uniforms, meals on duty, and transport allowances, but benefits vary widely between companies.
How do I apply for a waiter or waitress job in Zimbabwe and what do employers look for?
You can apply by submitting a CV and application letter directly to the employer, through registered employment agencies, or via reputable local job portals, and you should be ready for a practical interview or trial shift. Employers typically look for a neat appearance, good communication skills, honesty, a customer-friendly attitude, and the ability to work under pressure during peak hours.