SWITCHBOARD OPERATORS – Parliament of Zimbabwe 1100 views

JOB VACANCIES NOTICE NUMBER
1. MANDATE OF APPOINTING OFFICERS OF PARLIAMENT
Section 154 of the Constitution of Zimbabwe stipulates that the Clerk of Parliament and other Staff
of Parliament are appointed on terms of conditions of service approved from, time to time, by the
Committee on Standing Rules and Orders (CSRO) and are Public Officers, distinct and separate
from the Civil Service. These appointments are on an open, performance-based contracts subject
to the provisions of the Officers of Parliament (Terms of Service) Regulations, 2018, as amended
from time to time.
Applications are, therefore, invited from suitably qualified and experienced Zimbabwean citizens
below the age of fifty (50), with a clean disciplinary/criminal record, to fill the following vacant
positions

Grade: 10/9
Reports To: Records & Information Supervisor
Location: Records and Information

Job Description
 Receives and directs all incoming, outgoing, and internal calls;
 Makes telephone calls in response to departmental requests;
 Operates PBAX (private branch exchange switchboards to facilitate connections);
 Provides information to stakeholders or transfers calls to appropriate offices;
 Performs other clerical and typing duties; and
 Performs any other duties as may be assigned from time to time by the Records and
Information Supervisor.

Minimum Person Specification
 A Higher National Diploma in Secretarial Studies/Office Administration OR Diploma in
Reception Management from a reputable institution
 5 “O” level subjects or better including English Language
 Excellent communication skills
 Highly computer literate
 Excellent knowledge of office etiquette
 Good public relations skills

In return, Parliament of Zimbabwe offers a comparatively competitive remuneration package
which will be disclosed to shortlisted candidates.