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14 hours ago
National Handling Services invites applications from self-motivated and energetic candidates to fill the following position that has risen at its operations.
Job Summary
- Employer: National Handling Services (Pvt) Limited
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Security
- Closing Date: 2026-10-11
Key Responsibilities
- Daily supervision of Security Agents and subcontracted security guards.
- Supervise, monitor and evaluate the deployment of security personnel in line with assigned duties.
- Investigate any reported or suspected security breaches and generate reports.
- Ensures that maintenance and calibration records of security equipment are filed.
- Supervise the handling, packaging and escorting of outbound/ inbound valuable cargo.
- Supervise and ensure that firearms that have been cleared in accordance with the SOP are loaded on the aircraft.
- Supervise and ensure that Security Agents conduct Passenger Manifest Editing to identify passengers destined for high-risk destinations.
- Supervise and ensure that Security Agents attend customer airlines briefings, prior to the airline’s commencing the passenger acceptance process.
- Supervise the prepared work schedules/ roster before implementation.
- Any other duties assigned by your superiors.
Requirements
- Diploma in Security, Risk Management or equivalent.
- Certificate in Security/ Risk Management
- Minimum 2 years’ experience working as an Aviation Security and Compliance Agent.
- Must be conversant with ICAO, IOSA, ISAGO and National Handling Services’ Security regulations and procedures.
- Conversant with Firearms/ Weapon Handling.
- Computer literacy is a requirement.
How to Apply
Apply by email: hr@nhszim.com
About the Company
National Handling Services (NHS) is a prominent provider of comprehensive ground handling services across Zimbabwe. The company serves as a trusted partner for airlines, offering essential support for passenger, ramp, and cargo operations. Their critical services ensure the efficient and safe movement of aircraft and goods at international airports throughout the country. By facilitating seamless ground logistics, NHS plays a vital role in supporting Zimbabwe's aviation sector and its connectivity.
Trusted partners in passenger, ramp, and cargo services at Zimbabwe's international airports.
Website: https://www.nhszim.com/
Frequently Asked Questions
What qualifications or certifications are typically required for a Security Supervisor role in Zimbabwe?
Most employers require a minimum of five O-Level passes including English and Mathematics, plus a diploma or certificate in Security Management from institutions like the Zimbabwe Institute of Management or HEXCO. A valid Class A driver's license and PSIRA registration (or equivalent private security certification) are often essential. Prior military or police background is frequently preferred but not always mandatory.
What are the typical day-to-day responsibilities of a Security Supervisor?
You will oversee security personnel shifts, conduct patrols and inspections of premises, and ensure compliance with safety protocols. Daily tasks include incident reporting, managing access control systems, coordinating with local police when necessary, and training junior security staff. You may also handle emergency response planning and maintain logs for client or management review.
How does workplace culture and hierarchy function in Zimbabwean security companies?
Security firms in Zimbabwe typically maintain strict hierarchical structures where supervisors report to operations managers and must demonstrate respect for authority. Punctuality, formal communication, and professional appearance are highly valued, with supervisors expected to lead by example. Building trust with local communities and clients is also important, as reputation directly impacts contract retention.
What career progression opportunities exist for Security Supervisors in Zimbabwe?
With experience, you can advance to Operations Manager, Regional Security Manager, or consultancy roles in corporate risk management. Some supervisors transition into running their own registered security companies after obtaining PSIRA accreditation and meeting capital requirements. Additional qualifications in forensic investigation or cybersecurity can open specialized pathways.
What benefits are commonly offered for full-time security supervisor positions?
Standard benefits usually include annual leave of 21 days, paid public holidays, and funeral leave as prescribed by Zimbabwean labour law. Larger companies may offer medical aid through providers like CIMAS or PSMAS, and pension contributions to NSSA or private schemes. Uniforms and transportation allowances are frequently provided given irregular hours.
How should I apply for a Security Supervisor position, and what do Zimbabwean employers prioritize?
Submit a detailed CV with traceable references, certified copies of academic and professional certificates, and a police clearance certificate to the specified address or email. Employers prioritize candidates with verifiable supervisory experience, clean criminal records, and strong local references. Demonstrating reliability, physical fitness, and knowledge of Zimbabwe's Private Security Industry Regulation Act strengthens your application.
