Job Summary

Employer: Headhunters
Job Type: Full-time
Location: Harare, Zimbabwe
Category: Security
Closing Date: 9999-12-31

Key Responsibilities

Oversees daily security operations across all client sites
Implements security policies and procedures in line with client requirements
Identifies new business opportunities and prospective clients in target markets
Builds and maintains strong relationships with existing clients to ensure retention and growth
Supervises and mentors Security Supervisors to maintain service standards
Conducts risk assessments and ensures ongoing client compliance
Negotiates contracts, service agreements, and pricing with clients
Prepares and delivers proposals, quotes, and presentations to prospective clients
Resolves client concerns and escalations promptly to protect satisfaction and retention
Tracks sales pipeline, revenue targets, and account performance; reports to senior management

Requirements

Diploma/Degree in Security Management, Criminal Justice, or related field preferred
3-5 years of security experience, with at least 1-2 years in a supervisory role
Experience in industrial, utility, or critical infrastructure security
Strong working knowledge of CCTV, alarm, and access control systems
Background in law enforcement, military, or private security management an added advantage

How to Apply

Apply by email: talentsolutions@headhunters.co.zw
Apply online: www.headhunters.co.zw

Frequently Asked Questions

What qualifications or certifications are typically required for a Security Supervisor role in Zimbabwe?

Most employers require a minimum of five O-Level passes including English and Mathematics, plus a diploma or certificate in Security Management or a related field. A valid Class 4 driver's license and PSIRA registration (or equivalent security industry certification) are often essential. Prior military or police experience is highly valued in the Zimbabwean security sector.

What are the typical day-to-day responsibilities of a Security Supervisor at a site like Fig Tree Matabeleland?

Daily duties include supervising security personnel, conducting patrols, managing access control, and ensuring compliance with site-specific security protocols. You will also handle incident reporting, liaise with local law enforcement, and oversee shift scheduling. Strong communication with farm management and workers is critical in agricultural settings.

How does the work culture and employer expectations differ in Zimbabwe's private security sector?

Employers expect high discipline, punctuality, and respect for hierarchy, reflecting influences from military and police structures. Reliability is paramount—absenteeism is rarely tolerated. You may also be required to work irregular hours including weekends and holidays, especially in remote locations like Matabeleland.

What career progression opportunities exist for Security Supervisors in Zimbabwe?

With proven performance, you can advance to Security Manager, Regional Security Coordinator, or Operations Manager roles within larger firms. Some supervisors transition into corporate risk management or establish their own security companies. Continuous professional development through PSIRA and industry associations strengthens promotion prospects.

What benefits are typically offered for Security Supervisor positions in Zimbabwe?

Benefits vary by employer but commonly include statutory annual leave, limited medical aid coverage, and contributions to the National Social Security Authority pension scheme. Some agricultural and mining sector employers provide housing or housing allowances for remote postings. Always confirm benefits during the interview process as packages differ significantly.

How should I apply for this role, and what do Zimbabwean employers prioritize in candidates?

Submit a detailed CV with certified copies of qualifications, driver's license, and PSIRA certificate to the recruiting agency or employer. Emphasize your leadership experience, physical fitness, and any agricultural or rural security background. Employers prioritize candidates with clean criminal records, strong references, and demonstrated reliability in previous supervisory roles.