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5 hours ago
Etihad Airways is seeking an ambitious and commercially driven Sales Representative to help grow its presence and performance in the Zimbabwean market.
Job Title: Sales Representative
Job Location: Harare, Zimbabwe
Closing Date: Apply early
Contract: Full-time
Division: Revenue & Commercial Division
The role will take ownership of a portfolio of customers, build strong relationships across the travel trade and corporate market, and identify new opportunities to grow revenue and market share. The successful candidate will combine relationship building with commercial insight by understanding customers, analyzing the market and competitors, and turning opportunities into measurable sales results.
Job Summary
- Type: full-time
- Location: Harare
- Category: Sales
- Closing Date: 2026-08-30
Key Responsibilities
- Develop and execute sales plans across assigned accounts to achieve revenue and commercial targets.
- Manage and grow relationships with existing customers while identifying and developing new business opportunities.
- Build strong relationships with travel agencies, corporate customers, and other key commercial partners.
- Analyze customer potential, market trends, and competitor activity to identify revenue opportunities.
- Maintain a healthy pipeline of opportunities and progress them from initial engagement through to conversion.
- Use available data, commercial insights, and sales tools to prioritize activity and improve account performance.
- Negotiate and manage commercial agreements with customers.
- Work closely with internal stakeholders and Etihad partners to develop customer solutions and support commercial initiatives.
- Keep customers informed of relevant Etihad products, services, and promotions.
- Maintain accurate and current customer and sales activity within Etihad’s CRM.
Requirements
- At least three years of relevant experience in sales, account management, or business development.
- A demonstrated track record of achieving or exceeding sales, revenue, or commercial targets.
- Airline sales experience is strongly preferred, although candidates from the broader travel industry or high-performing B2B sales environments are also encouraged to apply.
- Strong account management and business development capability.
- Excellent communication, negotiation, and relationship-building skills.
- Strong commercial and analytical capability.
- The ability to work effectively across multiple internal and external stakeholders.
- A proactive, energetic, and resilient approach.
- A bachelor’s degree or equivalent relevant experience.
- A strong understanding of the Zimbabwean and/or wider Southern African travel and commercial market is highly desirable.
How to Apply
To apply, please visit: jobs.smartrecruiters.com
About the Company
Etihad Airways is one of the two flag carrier airlines of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Zayed International Airport. The airline commenced operations in November 2003 and is the second-largest airline in the UAE after Emirates.
Frequently Asked Questions
What are the typical qualifications and experience required for a Sales Representative role with an airline like Etihad Airways in Zimbabwe?
Most employers look for a diploma or degree in Sales, Marketing, Business Administration, or a related field. Previous experience in sales, particularly in the travel or airline industry, is highly valued. Strong communication, negotiation, and customer service skills are also essential.
What does a Sales Representative for an airline typically do on a daily basis in Zimbabwe?
Day-to-day tasks involve managing client accounts, identifying new sales opportunities, and presenting airline products and services to travel agents and corporate clients. You'll also be responsible for achieving sales targets, preparing reports, and attending industry events.
What is the typical work culture and expectation for a Sales Representative in the Zimbabwean market?
The Zimbabwean sales culture emphasizes building strong interpersonal relationships and networking within the business community. Punctuality, professionalism, and a proactive approach to problem-solving are highly regarded. Adaptability to local market dynamics and economic conditions is also key.
What are the potential career progression opportunities for a Sales Representative within an airline in Zimbabwe?
Successful Sales Representatives can advance to Senior Sales Executive, Key Account Manager, or even Sales Manager roles within the airline or related travel sectors. Opportunities for specialization, such as corporate sales or trade sales, also exist with demonstrated performance.
What kind of benefits package can I expect as a Sales Representative with an international airline in Zimbabwe?
Typical benefits often include standard annual leave, sick leave, and potentially a company-provided medical aid scheme. Some employers may offer a pension contribution, commission structures, or travel-related perks.
What is the best way to apply for a sales role like this, and what do Zimbabwean employers look for in candidates?
Applications are typically submitted online through company websites or professional networking platforms. Employers in Zimbabwe seek candidates with a strong sales track record, excellent communication skills, and a clear understanding of the local market. Demonstrating initiative and a customer-centric approach is crucial.