Job Description To generate new business, manage customer relationships and convert sales opportunities into revenue by actively prospecting, presenting Convex Cybersecurity Services solutions, preparing quotations and following up on prospective and existing clients.

Job Summary

Type: full-time
Location: Harare
Category: Sales
Closing Date: 2026-09-17

Key Responsibilities

Identify and approach prospective customers within agreed target markets.
Conduct daily prospecting through calls, emails, referrals, networking and client visits.
Build and maintain a structured sales pipeline of qualified opportunities.
Identify opportunities for cybersecurity assessments, managed IT services, security solutions and other company offerings.
Meet prospective and existing clients to understand their operational and cybersecurity requirements.
Present suitable company solutions in collaboration with technical personnel where required.
Maintain professional relationships with decision-makers and key client contacts.
Coordinate technical demonstrations, assessments and solution presentations.
Prepare and issue accurate quotations and sales proposals within agreed turnaround times.
Follow up all quotations and proposals until a clear outcome is obtained.
Maintain complete records of client discussions, quotations, follow-ups and sales outcomes.
Negotiate within approved pricing and commercial parameters.
Achieve approved monthly and annual revenue and activity targets.
Manage assigned customer accounts and identify cross-selling and upselling opportunities.
Follow up customer satisfaction and coordinate resolution of commercial concerns.
Support collection follow-ups on assigned customer accounts where required.
Submit daily and weekly sales activity reports.
Maintain an updated sales pipeline showing leads, meetings, quotations, follow-ups, conversions and lost opportunities.
Provide monthly sales forecasts and explanations for performance against target.
Provide competitor and market feedback to management.

Requirements

Business development and prospecting
Negotiation and closing
Relationship management
Presentation and communication
Sales pipeline management
Commercial awareness
Basic understanding of cybersecurity and IT solutions

How to Apply

Apply by email: [email protected]
Phone: +263716882733

Frequently Asked Questions

What qualifications or certifications are typically required for a Sales Person role at Convex Cybersecurity Services in Zimbabwe?

Employers usually look for at least a diploma or degree in business, marketing, information technology, or a related field. Relevant sales experience combined with cybersecurity‑focused certifications such as CompTIA Security+, (ISC)2 SSCP, or vendor‑specific credentials (e.g., Fortinet, Palo Alto) strengthens a candidate’s profile.

What are the common day‑to‑day responsibilities of a Sales Person in this role?

A typical day involves prospecting for new clients, conducting product demonstrations, managing the sales pipeline through CRM tools, and preparing quotes or proposals. Follow‑up activities, attending industry events, and providing feedback to technical teams on customer needs are also regular tasks.

How does the local work culture in Zimbabwe influence expectations for sales professionals?

Relationship‑building and trust are highly valued, so salespeople are expected to invest time in face‑to‑face meetings and maintain courteous, respectful communication. Punctuality, adaptability to changing market conditions, and a collaborative attitude toward both local and international teams are also important.

What realistic career progression paths exist for a Sales Person in cybersecurity sales in Zimbabwe?

Strong performers often advance to Senior Sales Executive or Account Manager roles, overseeing larger accounts or regional territories. Further growth can lead to positions such as Sales Team Lead, Business Development Manager, or even transition into marketing or product management within the cybersecurity sector.

What typical benefits can a Sales Person expect from employers in Zimbabwe?

Common benefits include paid annual leave (usually 20‑25 days), access to a medical aid scheme, and contributions to the National Social Security Authority (NSSA) pension fund. Many employers also offer performance‑based bonuses, training allowances, and occasionally transport or communication subsidies.

How should I apply and what do Zimbabwean employers look for in candidates for this sales role?

Submit a tailored CV and cover letter that highlight quantifiable sales achievements, any cybersecurity knowledge or certifications, and strong communication skills. Employers value candidates who demonstrate initiative, a results‑driven mindset, and the ability to build lasting client relationships, so be prepared to discuss specific examples during interviews.