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8 hours ago
Applications are invited to fill-in the above position which has arisen within the company. The successful candidate will be reporting to the Corporate Sales Manager and will be responsible for the following:
Job Summary
- Type: full-time
- Location: Harare
- Category: Sales
- Closing Date: 2026-08-25
Key Responsibilities
- Promote and sell the Company’s products and services to both prospective and existing clients, identifying opportunities to expand business within assigned accounts.
- Drive business growth through proactive lead generation, prospecting, networking, and cold-calling activities, while effectively managing the sales pipeline from opportunity identification to closure.
- Develop and implement account retention and business growth strategies to maximise customer value and strengthen long-term client partnerships.
- Achieve and exceed agreed revenue, sales, and customer retention targets in line with established Key Performance Indicators (KPIs).
- Build, maintain, and strengthen client relationships through regular engagement, including face-to-face meetings, telephone calls, virtual interactions, and written communication.
- Develop and execute customer engagement plans, identifying target clients, growth opportunities, and key contact strategies.
- Prepare regular client reports, account reviews, and performance updates, ensuring that customer requirements are understood and service solutions are tailored to meet their needs.
- Work collaboratively with internal teams, including technical, customer service, and operations functions, to deliver exceptional customer experiences and achieve business objectives.
- Serve as the primary point of contact for clients, managing communications, ensuring service delivery commitments are met, and maintaining high levels of customer satisfaction.
- Proactively identify, manage, and resolve client concerns, escalating complex issues where necessary to ensure timely resolution.
- Monitor account performance and identify opportunities for cross-selling and up-selling additional products and services.
- Gather and communicate customer feedback, market intelligence, and competitor insights to support continuous improvement and business development initiatives.
- Maintain accurate and up-to-date customer records, sales activities, and pipeline opportunities within the Company’s CRM and reporting systems.
- Contribute to the development and execution of sales and account management strategies aimed at achieving sustainable revenue growth and customer retention.
Requirements
- A degree in Sales/Marketing Management/Business Management and/or relevant qualification.
- At least 5 years’ proven experience in the same field.
- Relevant technical qualifications and certifications are an added advantage.
- Good negotiating skills.
- Good analytical skills.
- Excellent communication and interpersonal skills.
Salary
Not specified
How to Apply
Applications clearly marked Sales Executive, accompanied by detailed CVs should be sent by no later than 25 August 2026: [email protected]
About the Company
Dandemutande Africa operates in Zimbabwe as a provider of smart, resilient connectivity solutions that support business growth and digital continuity. The company serves clients across Zimbabwe — including Harare and Bulawayo — with infrastructure and services designed for reliability in challenging network environments. It is part of a regional footprint spanning Zimbabwe, Botswana, Malawi, and Namibia, with its Zimbabwe operations actively delivering on its stated mission of enabling confident growth through digital resilience. Its official website confirms its presence and service commitment in Zimbabwe as a core market.
Africa's Digital Resilience Partner
Website: https://dandemutande.africa/
Frequently Asked Questions
What qualifications or certifications are typically required for a Sales Executive role in Zimbabwe, especially for a position like 'Sales Executive – Dandemutande'?
A minimum of a Grade 12 certificate is usually required, with preference given to candidates holding a diploma or degree in Business Studies, Marketing, or related fields. While not always mandatory, certifications such as the Zimbabwe Institute of Management (ZIM) Sales & Marketing Certificate or short courses from institutions like ZIMSEC or Harare Polytechnic add practical local credibility.
What does a typical day look like for a Sales Executive in Zimbabwe, and how much fieldwork is involved?
Daily responsibilities include client prospecting, product demonstrations, negotiating deals, submitting sales reports, and following up on leads—often requiring significant travel across urban and peri-urban areas like Harare, Bulawayo, or Mutare. Fieldwork is common, especially for roles tied to specific regions, and mobile data and airtime allowances are frequently included in employment packages.
How does Zimbabwean work culture influence expectations for Sales Executives, particularly around communication and relationship-building?
Respect for hierarchy, punctuality in meetings, and strong interpersonal skills—especially face-to-face engagement—are highly valued; building trust through consistent follow-up and local language fluency (e.g., Shona or Ndebele) often enhances client rapport. Employers also expect resilience amid economic fluctuations, including adaptability to cash-flow constraints and informal payment arrangements common in some sectors.
What realistic career progression paths exist for Sales Executives in Zimbabwe, and how long might advancement take?
With consistent performance, progression to Senior Sales Executive, Team Leader, or Sales Manager is possible—typically within 2–4 years—depending on company size and structure. Larger firms (e.g., FMCG distributors or telecoms) may offer clearer internal pathways, while SMEs often reward initiative with broader commercial responsibilities rather than formal titles.
What benefits are commonly offered to Sales Executives in Zimbabwe, and how do they compare to national standards?
Standard benefits include 22–30 days annual leave, statutory medical aid contributions (often via NHIF or private schemes like FBC Health), and pension enrolment under the National Social Security Authority (NSSA). Some employers supplement this with transport allowances, mobile stipends, or commission-based incentives aligned with ZIMRA tax reporting requirements.