Receptionist 208 views

Job Description

As a Receptionist, you will be the ambassador of our company’s first impressions on the guests and visitors.

• Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel and departments.

• Greet visitors/guests/members professionally, and determine their nature and purpose of visit.

• Direct and accompany visitors/guests/members to appropriate destination or waiting rooms.

• Monitors visitors’ access and issues visitor pass.

• Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries.

• Schedule appointments, maintaining & updating calendars, and reminding the respective personnel of the appointments.

• Take and resolve complaints from customers and the public being positive to negative criticism.

• May be required to perform basic clerical duties.

• Assist with Admin and HR tasks as needed.

Skills & Abilities

• Ability to build positive relationships with high level of interpersonal skills

• Excellent talent to interact with people in a positive and courteous manner

• Strong written and verbal communication skills

• Ability to prioritize tasks according to importance in a fast-paced environment

• Multi-tasking capability without compromising on quality

• Must be proficient in handling office equipment including complex multiple lined telephones, printers, photocopy machines etc.

• Dependable, punctual and able to work flexible working hours

• Basic knowledge of Microsoft Office Applications, specifically MS Word and Excel.

Qualification and Experience

1-2 years of related experience. (Experience in an office environment will be preferred)

Diploma or Degree in Administrative/Clerical Studies or Business Administration