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6 years ago
First Capital Bank Zimbabwe is a regional consumer, corporate and institutional bank, offering a wide variety of products and services. First Capital Bank is headquartered in Mauritius, operates in five countries and has a strong presence in the SADC region. First Capital Bank lends, invests, and protects money for customers and clients worldwide.
First Capital Bank Zimbabwe is looking for a highly experienced Project Manager to join the Service Delivery team, reporting directly to the Head of Service Delivery. The ideal candidate will lead, plan, execute, and deliver strategic and operational projects within the bank, ensuring alignment with business objectives and regulatory requirements. They manage end-to-end project lifecycles, stakeholder engagement, resource optimization, and risk mitigation within a dynamic financial services environment. In addition, they co-ordinate country projects from design to implementation and successfully deliver a planned business change in line with the bank’s strategic objectives.
First Capital Bank Zimbabwe is looking for a highly experienced Project Manager to join the Service Delivery team, reporting directly to the Head of Service Delivery. The ideal candidate will lead, plan, execute, and deliver strategic and operational projects within the bank, ensuring alignment with business objectives and regulatory requirements. They manage end-to-end project lifecycles, stakeholder engagement, resource optimization, and risk mitigation within a dynamic financial services environment. In addition, they co-ordinate country projects from design to implementation and successfully deliver a planned business change in line with the bank’s strategic objectives.
Job Summary
- Type: full-time
- Location: Harare
- Category: Project Management
- Closing Date: 2026-06-19
Key Responsibilities
- Lead end-to-end project execution, ensuring timelines, cost, and quality targets are achieved. (Agile, Waterfall, Hybrid).
- Coordinate resources across multiple workstreams to ensure seamless delivery.
- Oversee system implementation, process improvement, or transformation initiatives (e.g., digital banking, core banking systems, regulatory projects).
- Assemble and manage Project teams including chairing project meetings and timely communicate progress against set deadlines.
- Determine readiness of service and obtain sanction to proceed to roll-out.
- Ensure the bank is prepared for the change, including agreement of acceptance criteria and sign-off.
- Ensure the impact of the project on the operational and IT infrastructure is accessed and communicated.
- Establish and manage appropriate project Risk, Opportunities, Change and issue management procedures.
- Manage compliance with First Capital bank project practices and methodologies.
- Evaluate business need for change and produce the Business Case incorporating project Inception, Definition and Planning.
- Obtain sign-off of Business Case / budget from Project sponsor and Executive Committee.
- Plan and agree reporting mechanism and change control with stakeholders.
- Plan and organise project release framework in line with First Capital Bank project standards.
- Prepare end to end project implementation plan and identify key milestones and target dates.
- Develop comprehensive project charters, scope statements, and detailed project plans.
- Define project objectives, deliverables, milestones, and success criteria aligned to bank strategy.
- Ensure adherence to enterprise project management methodologies
- Manage external vendors, consultants, and service providers.
- Conduct contract management, performance tracking, and SLA enforcement.
- Ensure vendor deliverables meet agreed quality standards.
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Fist Capital Bank Policies and Policy Standards.
- Monitor financial performance, tracking actuals against planned budgets.
- Optimize resource allocation to ensure efficient utilization.
Requirements
- Bachelor’s degree in Business, Finance, Information Systems, or related field.
- Project Management certification (PMP, PRINCE2, Agile/Scrum) preferred
- 4-8 years’ experience in project management within the banking or financial services sector.
- Proven track record of delivering complex, cross-functional projects.
- Good understanding of the Bank including systems, structures and procedures; change management procedures and practices.
How to Apply
Log on FMBCII recruitment portal below, submit your application including expected remuneration package and updated CV:
careers.fmbch.com
Not Later than 19th June 2026
Please note that only shortlisted candidates will be acknowledged.
careers.fmbch.com
Not Later than 19th June 2026
Please note that only shortlisted candidates will be acknowledged.
About the Company
First Capital Bank may refer to one of the following:First Capital Bank Botswana Limited First Capital Bank Malawi Limited First Capital Bank Mozambique First Capital Bank Zambia Limited First Capital Bank Zimbabwe Limited First Capital Bank Group
Website: https://www.firstcapitalbank.co.zw/
Frequently Asked Questions
What qualifications and certifications are typically expected for a Project Manager role within a financial institution in Zimbabwe?
Employers usually seek candidates with a Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Professional certifications such as PMP (Project Management Professional) or PRINCE2 are highly advantageous and often a strong requirement for banking projects in Zimbabwe. Relevant experience managing projects, especially within the financial sector, is also crucial.
What are the common day-to-day responsibilities of a Project Manager at a bank like First Capital Bank Zimbabwe?
A Project Manager's typical day involves meticulous planning of project activities, managing resources, monitoring progress, and providing regular updates to stakeholders. They are also responsible for identifying and mitigating risks, ensuring projects adhere to strict banking regulations, and delivering outcomes within defined scope, budget, and timelines.
What can I expect regarding the work culture and expectations for a Project Manager in a Zimbabwean banking environment?
The work culture in Zimbabwean financial institutions often emphasizes professionalism, strict adherence to compliance and regulatory frameworks, and meticulous attention to detail. Expect a dynamic and sometimes fast-paced environment where adaptability, strong stakeholder management, and clear communication are highly valued due to evolving economic conditions.
What are the realistic career progression paths for a Project Manager within a Zimbabwean financial institution?
Successful Project Managers can realistically progress to Senior Project Manager, Program Manager, or even Portfolio Manager roles, overseeing multiple strategic initiatives across the bank. Opportunities also exist to transition into departmental leadership positions, leveraging project management expertise to drive broader organizational goals within the financial sector.
What typical benefits package can a Project Manager expect from a financial institution in Zimbabwe?
Project Managers can generally expect a competitive benefits package that includes statutory leave entitlements, comprehensive medical aid coverage, and employer contributions to a pension fund. Some institutions may also offer performance-based bonuses, transport allowances, or support for ongoing professional development.