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Programmes Support Officer – Good Governance Africa Zimbabwe

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Programmes Support Officer – Good Governance Africa Zimbabwe

Good Governance Africa is a research and advocacy non-profit organisation with centres across Africa focused solely on improving governance across the continent.
GGA engages in applied research and stimulates critical debate. All our work is based on exploring and advancing the key governance principles of democracy, accountability and transparency, and combining these with upholding the rule of law and respecting human, civil and property rights. We research, analyse and interpret information aligned with our focus areas across context-driven centres in Africa. GGA conducts targeted research, promotes fact-based knowledge and propagates ethical values and aligned strategic partnerships. Through our flagship publications, the quarterly Africa in Fact journal and annual Africa Survey, GGA generates and publishes content representing an Afro-centric voice, with hard-hitting reportage and in-depth analysis, including key economic, social and political indicators on all the countries on the continent.

Reporting to Good Governance Africa Zimbabwe (GGAZ) Executive Director (ED) and the Senior Researcher (SR), GGAZ Programmes Support Officer (PSO) will provide support to overall management oversight of GGAZ projects and programmes in Zimbabwe. The PSO shall translate project plans into activities whose outcomes would be measured or evaluated while maintaining accurate and up to date project records. This is a key role in ensuring the quality and impact of Good Governance Africa Zimbabwe (GGAZ) research activity, and for ensuring that GGAZ policy and practice is effectively underpinned by research evidence across all areas of our Action and Strategic Plan.

You will be responsible for effective collaboration and liaison with the Senior Researcher whom you will directly report to. The role will involve effective office management and delivery of a range of programmes and projects, report writing, including the management of budgets and resources, as well as developing and reporting on performance measures that will enable God Governance Africa to demonstrate the impact of its work.

Position Requirements
This multi-faceted role is part partnerships and vibrant network development, and part office management and administration. The Programmes Support Officer position requires that you possess the following core competencies;

 Proactively work with colleagues across the organisation to ensure that GGA’s policy, practice and promotion activity across all areas of the Strategic Plan are effectively underpinned by robust research evidence.
 In conjunction with Senior Researcher (SR) and Executive Director (ED), design, and manage multiple research and development programmes and projects across the breadth of GGA strategic priorities. This includes effective management of resources and ensuring work is delivered to time and quality expectations, and within budget.
 Proactively engage with colleagues across the organisation to ensure that programmes and projects are designed, delivered and disseminated to maximum impact and effect.
 Provide administrative support to the GGAZ ED and overall awareness of GGAZ ED diary and schedule.
 Liaise with SR and ED on the production of research and policy reports, as well as internal documents, including the development of conclusions and policy & practice recommendations.
 In collaboration with the SR, effectively utilise appropriate research methods and techniques in the delivery of high quality project work.
 Contribute to research proposals and projects.
 Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing documents.
 Travel and occasional overnight stays will be required.

Essential/ Desirable 
  • A Postgraduate qualification in Social Sciences, or related field
    equivalent qualifications or evidence of equivalent experience.


  • Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners.
  • Excellent skills in managing and delivering a range of research projects including effective and efficient resource allocation.
  • Excellent organisational and planning skills, that ensure work is effectively prioritised to meet deadlines.
  • Excellent quantitative and/or qualitative research skills.
  • Ability to develop and utilise appropriate methods and tools to support high quality research.
  • Ability to collect and analyse robust data that supports the reach and impact of development and policy work.
  • Ability to work under own initiative with a proactive approach to problem solving.
  • Proven skills in writing for and speaking to a range of audiences to ensure impact.
  • Ability to use quantitative and/or qualitative data analysis software packages (for example, STATA, SPSS.


  • Understanding and application of a range of research and evaluation methodologies and methods.
  • Understanding of learning, skills and/or employment policy and/or practice in the development field.


  • Proven track record in delivering research projects to meet funders’ requirements, including to time and quality expectations, within budget.
  • Strong track record of organising, co-ordinating and managing a range of activities against competing deadlines and priorities.
  • Experience of delivering a range of research outputs including, reports, articles, blogs and summaries
  • A commitment to the values and organisational culture of GGAZ
  • Demonstrable and solid network and partnerships in the development sector.

How to apply
If interested, please apply by emailing the following: (1) curriculum vitae; (2) cover letter; and (3) three professional references to: [email protected]

Please do not send additional attachments or copies (e.g. academic transcripts or professional certificates). You may apply no later than August 06, 2018. This is an immediate opening, no applications will be accepted after this date. This position is open to Zimbabwean nationals and no further correspondence will be entered into with any applicants. No phone calls or in-person applications will be accepted and ONLY shortlisted applicants will be contacted after the application deadline.

Good Governance Africa Zimbabwe
24 Woodholme Road
Emerald Hill

Location: Zimbabwe
Type of role: 1 year Fixed Term Contract (renewable)
Closing Date : 06 August 2018
Commencement of work: Immediately

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