Address: 115 ED Mnangagwa Rd, Highlands, Harare Whatsapp (ONLY for CV Making): +263784644514

OPERATIONS MANAGER – Traversal Trading Group

A senior leadership platform with the opportunity to shape Group-wide operations, strengthen enterprise systems and deliver visible business impact, supported by a competitive remuneration framework and professional development opportunities.

Job Summary

  • Employer: Traversal Trading Group
  • Job Type: Full-time
  • Location: Harare, Zimbabwe
  • Category: Engineering
  • Closing Date: 2026-09-13

Key Responsibilities

  • Operational planning and execution
  • Quality and process management
  • Risk, compliance and governance
  • Budgeting, cost control and asset optimisation
  • KPI design, analysis and executive reporting
  • Operational efficiency and service reliability
  • Cost control and resource productivity
  • Customer and stakeholder satisfaction
  • Legal, regulatory and internal compliance
  • Process standardization and continual improvement
  • Risk-control effectiveness and audit outcomes
  • Team performance, capability and engagement
  • Delivery of approved strategic and operational targets
  • Revenue growth, commercial opportunity conversion and contribution to Group profitability.

Requirements

  • Minimum ten (10) years of relevant operations experience, including at least (6) years in a senior management role.
  • Demonstrated success in improving processes, controlling costs, leading teams and delivering measurable operating results.
  • Experience in multiple or group operations will be an advantage.
  • A relevant master’s degree, project management qualification, recognised professional membership, or ISO 9001 internal/lead auditor training will be an advantage.
  • Strategic thinking and sound judgement
  • Commercial acumen and results orientation
  • People leadership, coaching and influence
  • Change leadership and stakeholder engagement
  • Integrity, resilience and accountability

How to Apply

Apply by email: hr@traversal.co.zw

REF Code: TTG/OPS/01/2026

Frequently Asked Questions

What qualifications or certifications are typically required for an Operations Manager role in Zimbabwe, especially in engineering-related trading companies?

A bachelor's degree in engineering, business management, or a related field is usually expected, with many employers in Zimbabwe also valuing an MBA or a project management certification like PMP or PRINCE2. Practical experience in operations, supply chain, or logistics within an industrial or trading environment is often more important than a specific certificate, so highlight any hands-on process improvement achievements.

What are the common day-to-day responsibilities for an Operations Manager at a company like Traversal Trading Group?

Typical duties include overseeing daily workflow, managing inventory and equipment, coordinating with suppliers and logistics providers, and ensuring engineering or technical projects run on schedule and within budget. You will also be responsible for team supervision, health and safety compliance, and reporting operational performance to senior management, often requiring regular site visits if field operations exist.

How does the local work culture in Zimbabwe affect an Operations Manager's role, especially regarding team management and decision-making?

Workplaces in Zimbabwe tend to have a hierarchical culture where respect for seniority is important, but as an Operations Manager you are expected to bridge the gap between top management and junior staff, using clear communication and inclusive problem-solving. You should also be prepared for occasional downtime due to load-shedding or supply chain disruptions, so proactive planning and strong relationships with local vendors are essential.

What are the realistic career progression paths for an Operations Manager in Zimbabwe's engineering sector?

With strong performance, you could advance to senior operations roles such as Country Operations Director, General Manager, or Head of Supply Chain, especially within larger regional groups. Another path is moving into project management or business development, as the skills in logistics, budgeting, and team leadership transfer well across engineering and trading sectors.

What typical benefits (like leave, medical aid, pension) do engineering operations roles in Zimbabwe offer, and what should I expect?

Most formal employers in Zimbabwe provide at least the statutory minimum of 15 working days of annual leave, and many include medical aid coverage (e.g., through providers like CIMAS or Premier) and a pension or retirement fund contribution. Some companies also offer a company vehicle or transport allowance for operations roles that require travel, but this varies by employer—always confirm the full package during negotiation.

How should I apply for an Operations Manager position in Zimbabwe, and what do employers like Traversal Trading Group typically look for in a candidate?

A targeted application with a professional CV and a concise cover letter that highlights measurable achievements (like cost savings or efficiency gains) is the standard approach—use platforms like LinkedIn, local job boards, or the company's own careers page if available. Employers in Zimbabwe look for proven leadership, resilience, and cultural fit, so be ready to explain how you have handled challenges like resource constraints or shifting market conditions.

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