Join our Training Media and Consultancy Division (TMC) and take the lead on marketing and managing our Digital Tools suite and supporting the TMC Division on wider marketing initiatives along the way.

Job Summary

Employer: ELLCHART BUSINESS SCHOOL
Job Type: Full-time
Location: Harare, Zimbabwe
Category: Marketing
Closing Date: 2026-09-11

Key Responsibilities

Market and drive demonstration requests, quote enquiries, and new client sign-ups for the Digital Tools suite
Maintain and update the digital tools websites/product pages – content and calls-to-action
Monitor website, sign-in, demo-request, and access issues, and escalate them promptly to the technical team
Support broader TMC marketing campaigns and reporting
Report on leads, demo-to-quote conversion, client onboarding progress, and satisfaction metrics
Monitor and respond to prospect and client queries, ensuring resolution within the agreed SLA
Coordinate, monitor, and identify areas of improvement across the complete client journey – from enquiry and demo through to onboarding, go-live, and renewal

Requirements

Degree / Diploma in Marketing, Digital Marketing, or Communications
Business-related degree/diploma with demonstrated marketing and digital exposure
Confident, outspoken graduate with a passion for marketing
Comfortable behind the scenes on a website
Able to juggle digital marketing, people-facing marketing and technical upkeep
Detail-oriented and proactive about flagging issues
Advantageous: experience running an online or onsite training course, or prior experience working at a training/educational institution.
Good customer-service and coordination abilities
Basic understanding of digital marketing, social media, SMS, and email marketing
Creative, organised, and able to work with minimal supervision

How to Apply

Apply by email: hr@ellchart.com

Frequently Asked Questions

What qualifications are typically required for a Marketing Graduate Trainee role at a business school?

Applicants generally need a degree in Marketing, Business Administration, or a related field from a recognized institution. Professional certifications or a strong portfolio of academic projects can also give candidates a competitive edge.

What are the common day-to-day responsibilities for this position?

Trainees often handle social media management, lead generation, and assisting with student recruitment campaigns. You will likely spend time coordinating promotional events and conducting market research to identify new student demographics.

What is the typical career progression for a graduate trainee in the Zimbabwean marketing sector?

Successful trainees usually transition into a full-time Marketing Officer or Brand Coordinator role after the program. With experience, you can progress toward becoming a Marketing Manager or a specialized Digital Strategist.

What benefits can a full-time employee expect in this type of role?

Standard benefits in Zimbabwe typically include paid annual leave and contributions toward a pension fund. Some employers may also offer medical aid coverage or transport allowances depending on the contract.

What do Zimbabwean employers specifically look for in a graduate trainee's application?

Employers value a combination of academic excellence and a proactive, 'can-do' attitude. They look for strong communication skills and a demonstrated ability to adapt to the local business environment.