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2 days ago
This position offers an excellent opportunity for the candidate to assist in crafting the marketing plan, implementing the marketing strategy, creating relevant promotional content and campaigns, assisting management of the social media platforms and participating in exhibitions and shows locally and regionally. The role is also responsible for stakeholder management including responding to client complaints, portfolio management, merchant engagements, participating in ESG initiatives and conducting market intelligence. Management of corporate events is also an active role for the candidate.
Job Summary
- Type: full-time
- Location: Harare
- Category: Marketing
- Closing Date: 2026-08-26
Key Responsibilities
- Assist in crafting the marketing plan.
- Implement the marketing strategy.
- Create relevant promotional content and campaigns.
- Assist management of the social media platforms.
- Participate in exhibitions and shows locally and regionally.
- Respond to client complaints.
- Manage portfolios.
- Engage with merchants.
- Participate in ESG initiatives.
- Conduct market intelligence.
- Manage corporate events.
Requirements
- Bachelor’s Degree in Marketing, Communications, Business Management or a related field.
- Professional qualification in Digital Marketing, Marketing Communications, or Event Management will be an added advantage.
- Minimum of 1 year experience in a marketing, communications or customer engagement role.
- Experience in the financial services or payments industry will be an added advantage.
- Proficiency in graphic design and content creation tools will be an added advantage.
How to Apply
Apply by email: [email protected]
About the Company
ZIM SWITCH is Zimbabwe's licensed national payment system operator, headquartered in Harare. It operates the country’s core interbank switching and settlement infrastructure, enabling electronic fund transfers between banks, mobile money providers, and merchants across Zimbabwe. Established under the Bank Use Act and regulated by the Reserve Bank of Zimbabwe, it facilitates real-time transactions including ATM withdrawals, point-of-sale payments, and mobile wallet interoperability. The company plays a central role in advancing financial inclusion and digital payments within Zimbabwe’s formal financial ecosystem.
Zimbabwe's national electronic payments switch
Frequently Asked Questions
What qualifications or certifications are typically required for a Marketing Assistant role in Zimbabwe?
A diploma or bachelor’s degree in Marketing, Communications, Business Administration, or a related field is commonly required. Some employers prefer candidates with certifications like the CIM Foundation Certificate or local short courses from institutions such as ZIMSEC-accredited colleges or the Zimbabwe Institute of Management (ZIM). Relevant internship experience or portfolio work—especially with digital campaigns or local brand promotions—is often valued alongside formal education.
What does a typical day look like for a Marketing Assistant working with a Zimbabwean financial infrastructure organisation like ZimSwitch?
Daily tasks usually include supporting campaign execution across social media, email, and radio; coordinating with local vendors and media houses; updating marketing calendars; and compiling weekly performance reports using tools like Excel or basic analytics dashboards. You’ll likely liaise with internal teams such as IT and compliance, and adapt messaging to resonate with Zimbabwean audiences—factoring in local languages, mobile-first habits, and economic context.
How does workplace culture and employer expectations differ for marketing roles in Zimbabwe compared to other countries?
Zimbabwean workplaces value respect for hierarchy, punctuality, and strong interpersonal communication—especially face-to-face or via WhatsApp for urgent coordination. Employers expect initiative within defined boundaries, adaptability to frequent operational shifts (e.g., load-shedding affecting digital work), and cultural awareness when crafting messages for diverse regions like Harare, Bulawayo, or rural districts. Fluency in English is essential; Shona or Ndebele language skills are often an advantage but not always mandatory.
What realistic career progression paths exist after completing a 12-month Marketing Assistant contract in Zimbabwe?
Many assistants transition into permanent Marketing Executive or Digital Marketing Officer roles within the same or similar organisations—especially if they demonstrate campaign impact and stakeholder engagement. Others pursue further certification (e.g., CIM Professional Diploma) or move into sales support, brand management, or communications roles at banks, telcos, or NGOs. Networking through industry events like the Zimbabwe Marketing Association forums can significantly support progression.
What benefits are typically offered to Marketing Assistants on fixed-term contracts in Zimbabwe?
Most reputable employers provide statutory benefits including paid annual leave (22 days minimum), sick leave (as per Labour Act), and access to group medical aid schemes—though coverage level varies by employer. Pension contributions may be offered via NSSA registration or voluntary private schemes, and some include transport or meal allowances. Contract staff usually receive pro-rata leave but are rarely enrolled in long-term incentive plans.
How should I apply for this role, and what do Zimbabwean employers specifically look for in candidates?
Apply via official channels—usually email with a tailored CV and cover letter addressed to the HR contact listed in the advert, or through platforms like Pindula Jobs or LinkedIn with Zimbabwe-based references. Employers prioritise clear written English, evidence of local campaign exposure (e.g., university projects, community initiatives), and demonstrated digital literacy (Canva, Meta Business Suite, Google Analytics basics). A concise, error-free application that highlights problem-solving in resource-constrained settings stands out.