Logistics Coordinator 468 views

JOB DESCRIPTION

General Purpose

To plan and carry out all logistic activities on assigned accounts or areas. Responsible for managing quality of product and service delivery.

Main Job Tasks,

Duties and Responsibilities

 Ensure shipping carrier requirements and regulations are met  Coordinate all shipments for all locations  Notify customers if shipments are delayed  Track shipments details, locations, ETAs  Communicate with carriers regarding service levels  Respond to shipping complaints, lost items, damages  Update shipping system with rates, surcharges, and service standards  Work with managers and team members to implement new strategies and initiatives  Collaborate with other departments to integrate logistics

Education and Experience

 Minimum qualification

HND in Logistics or any relevant business qualification  knowledge of relevant computer applications  knowledge of customer service principles experience in making presentations  proven ability to achieve sales targets

Key Skills and Competencies

 planning and strategizing  persuasiveness  verbal and written communication  negotiation skills  goal driven